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patrickbrusnahan1
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The new ways to improve customer experience

Financial institutions are constantly looking for a way to differentiate themselves from the competition. As prices and interest rates flatten for bank accounts, customer experience …

ANZ’s eftpos cards now open to Apple Pay

ANZ Access card customers are now eligible to use Apple Pay. ANZ is the first Australian financial institution to make in store eftpos, Australia’s own debit …

AI set to dominate agenda at Money20/20

For banks looking to differentiate themselves in an increasingly crowded marketplace, providing an enhanced customer experience is essential to winning and keeping customers. Among the …

Kazakhstan’s cards fighting cash

Cash remains the preferred consumer payment instrument in Kazakhstan, due to a lack of adequate banking infrastructure, limited awareness of electronic payments, and low acceptance …

Enhanced ATM security a key priority

EMV-enabling ATMs is a vital step, but additional security measures are needed to prevent fraud. Robin Arnfield interviews security experts about counter-measures for physical threats …

Czeching out alternative payments

The Czech economy has registered robust growth since 2014, supported by a decline in oil prices, increased investment activity, and government policy to encourage exports …

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