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jonathanminter
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Volvo and its new duty of care

The reveal of Care by Volvo marked another step towards a ‘usership’ model from manufacturers. Jonathan Minter caught up with the team at Volvo to …

2018 is set to be a game-changer

As the Revised Payment Service Directive (PSD2) is implemented, banks’ monopoly on customer account details and payment services will disappear, opening the door to new …

Which way the wind is blowing

After a year that saw tabloids filled to the brim with anxiety over car finance, with varying levels of justification, it can be tempting to …

VWFS tops motor captive H1 complaints data

Volkswagen Financial Services (VWFS) opened 8,146 complaints in first half of 2017 (ending 30 June), according to complaints data released by the Financial Conduct Authority …

Alphera management to sit SAF Advanced

BMWs independent lender Alphera Financial Services has committed to ensuring all of its senior team achieve Specialist Automotive Finance (SAF) Advanced accreditation. SAF Advanced was …

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