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Sales-related performance

The FCA’s recent consultation on staff remuneration and incentives concerns not only lenders and collections professionals, but also anyone selling finance – including dealers and …

When is a lease a sale of goods?

Norton Rose Fulbright’s Judith Harrison looks at recent cases, and the opinion of the Advocate General, concerning the issue of whether a lease agreement constitutes …

The FOS and judicial review

Companies can be surprised by the Financial Ombudsman Service (FOS)’s final – and binding – decisions, particularly in satisfactory quality cases. Eversheds Sutherland’s Martin Ward …

PCP: the new PPI?

Both the FCA and the Bank of England have recently expressed concerns about PCP. Elsewhere, some elements of the press have painted the product as …

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