Box has been granted a patent for systems and methods that provide real-time notifications of activities in a web-based collaboration environment. The method involves selecting recipients based on workspace criteria and sending notifications in real or near real-time. The notifications are presented in a user interface based on user activity and device characteristics. GlobalData’s report on Box gives a 360-degree view of the company including its patenting strategy. Buy the report here.

According to GlobalData’s company profile on Box, AI for workflow management was a key innovation area identified from patents. Box's grant share as of April 2024 was 66%. Grant share is based on the ratio of number of grants to total number of patents.

Real-time notification system for online collaboration platform

Source: United States Patent and Trademark Office (USPTO). Credit: Box Inc

A recently granted patent (Publication Number: US11973609B2) outlines a method for notifying recipient collaborators of activities within an online collaboration platform. The method involves selecting a recipient collaborator based on specific criteria related to the workspace where the activity occurred. The notification is then sent to the recipient collaborator and presented through a user interface on their device over a network. The order of notifications is determined based on the user's activity in the workspace, with the system automatically adjusting the amount of information displayed based on device characteristics or network availability.

Furthermore, the patent details a system and a non-transitory, computer-readable medium that implement the method described above. The system includes a processor and memory storing instructions for notifying recipient collaborators of activities in the online collaboration platform. The criteria for selecting the recipient collaborator can be based on permissions, roles, or the enterprise association of the workspace. The notifications can be presented in a user interface based on various factors, including user activity, relevancy, and configurable rules. Overall, the patent aims to enhance the notification process within online collaboration platforms by providing a method that considers workspace dynamics, user behavior, and device characteristics for an optimized notification experience.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.