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Is Tandem ready to compete?

British challenger bank Tandem has launched its first product; a credit card. With 0.5% cashback and zero overseas transaction fees, it looks a competitive offer. …

Visa Checkout hits one million customers

Visa Checkout, Visa’s online payment solution, has reached one million customers in the UK in less than a year. Launched in May 2017, Visa Checkout …

Customer complaints costing more than ever

Customer service is incredibly important in the financial sector. Service is not only a differentiator in a congested marketplace, but complaints are costly to resolve. …

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