Wirecard, a Germany-based payment technology firm, has partnered with the Dutch retailer IKEA to provide regionally managed payment gateway solution for IKEA’s online business in Southeast Asia.
The collaboration will enable IKEA to provide online customers with multiple payment options in Southeast Asia, including Singapore, Malaysia and Thailand.
Shoppers can choose any payment options such as credit, debit and alternative payment methods while also being able to make use of instalment plans.
Leveraging the tokenisation solution, the Netherlands-based furnishings retailer will be able to build up a positive customer experience at checkout and support its operating environment in conformance with global PCI DSS security requirements.
Wirecard said that the collaboration is rounded off by its Enterprise Portal WEP, which enables IKEA Country Finance and IKEA Southeast Asia finance to check card payment transactions in real-time.
The solution also offers an option to use the risk management system FPS (Fraud Prevention Suite) by Wirecard that detects suspicious data and behaviour patterns in real time to thwart fraud by using technologies such as machine learning and artificial intelligence.
IKEA Southeast Asia head of e-commerce Koen Besteman said: “We want all our customers to have a great shopping experience – whether they are in a big blue box IKEA showroom or in our online shop.
“Customer convenience is key. So we are really happy to have a partnership with Wirecard that makes it easy to shop online with IKEA in Singapore, Malaysia and Thailand. Wirecard will enable our customers to choose from a range of payment options for products and services – safe in the knowledge that every transaction is secure.”
Wirecard regional managing director Jeffry Ho said: “We are very happy to enter into this new cooperation with IKEA. Developing this regional payment gateway exclusively for the needs of IKEA Southeast Asia shows our innovative power in digital payments and our ability to react quickly to our customers’ requirements.”