Hanseatic Bank, a German private bank, has partnered with CA Technologies to tackle credit card fraud and improve cardholder engagement.
The bank will use components of CA’s SaaS-based security solution, including CA Transaction Manager and CA Risk Analytics, to balance credit card security and user convenience.
The CA solution, which supports 3D Secure multi-layered authentication, helps the bank identify legitimate cardholders and allows them to proceed directly to checkout without interruption.
Matthias Minar, product manager at Hanseatic Bank, said: "Card security is our number one priority. By partnering with CA Technologies we are adopting proven fraud prevention technologies while ensuring customers receive a responsive and rewarding service.
"We chose this solution based on CA Technologies strong domain expertise as the original co-creator of the 3-D Secure protocol with Visa to help prevent eCommerce fraud. This next-generation authentication solution is also immensely adaptive, giving the bank the flexibility to tailor the fraud rules for different groups of customers."
Doc Vaidhyanathan, vice president – product management at CA Technologies, said: "Finding the balance of strong security and a transaction process that doesn’t inconvenience the customer has been a business challenge since the first online transaction.
"Our award-winning technology is in use by the world’s largest card issuers and touches more than 150 million cardholders. It offers powerful and configurable neural-network authentication models that enable zero-touch fraud prevention capabilities resulting in a positive cardholder engagement."