The Government of Dubai has signed an agreement with Commercial Bank of Dubai (CBD) to bolster their partnership and encourage electronic payments.
The tri-party agreement, signed between Smart Dubai (SD), the Department of Finance (DOF) and CBD, will encompasses offering payment services to individual and corporate customers.
All customers can now use CBD’s debit cards through the Government of Dubai’s e-pay gateway to carry out transactions.
Smart Dubai Government Establishment (SDG) CEO Wesam Lootah said: “This agreement with the Commercial Bank of Dubai and the Department of Finance opens up our smart payments platform to their customers, providing them with access to new and advanced smart payment channels helping facilitate faster transactions, saving time and effort.”
DOF executive director Al Marri opined that the step will enhance e-pay services and improve customer experience.
Al Marri added: “This agreement allows more digital payment channels, which will save customers time and effort.
“The Government of Dubai bears financial costs in order to offer e-services to customers through the e-pay gateway, and is happy to provide them with hassle-free services.”
CBD CEO Bernd van Linder said: “The cashless solution provided to DSG and DOF utilizes cutting-edge technologies to enable them to streamline operations for collecting fees and deposits and making refunds for all payments done through Dubai Smart Government’s portal.
He added that the solution features multiple options for the users to streamline payments services.