Myawaddy Bank in Myanmar has selected Infosys Finacle solution to drive digital growth and innovation
By harnessing Finacle solution, Myawaddy Bank aims to significantly accelerate its digital channels to provide more tailored services for its customers. The bank will also benefit from improvements in operational efficiencies and achieve considerable automation in front and back-office operations.
The new solution will provide the bank with a 360-degree view of customer relationships and transactions across all channels, allowing for quicker and more accurate responses to customer queries.
U Yu Lwin, managing director at Myawaddy Bank, said: “At our bank, we are committed to delivering innovative products and services to our customers, and maintaining a high level of service quality and convenience. In the coming years, we believe the Myanmar economy will see strong progress and we are keen to expand our growth and presence in the country.
“We selected Finacle as our strategic partner for our technology transformation journey due to its strong solution credentials, proven track record and experience of working with leading financial institutions across the world. We are confident that with Finacle, our staff and customers will be well empowered to support our growth aspirations.”
Sanat Rao, chief business officer at Infosys Finacle, stated: “The banking industry in Myanmar is witnessing rapid growth with the opening of the economy. Banks are showing a strong appetite for expansion and at this stage, a modern banking technology platform is critical to help Myanmar banks drive growth, ensure profitability and enable world class customer service.
“We are delighted that Myawaddy Bank has chosen Infosys Finacle to power its digital transformation. With this implementation, Myawaddy Bank will join a growing list of banks in Myanmar and financial institutions across the world, enabled with the industry’s leading digital banking solution suite.”
Zaw Moe Thant, chief executive officer at ACE Data Systems, commented: “We are delighted to partner with Infosys Finacle and are strongly committed to ensuring that Myawaddy bank attains its business objectives of growth and business agility. We will continue to invest and innovate to drive efficiencies for our clients in the region.”