The future feeling economy: “If humans want jobs, they better get good at feeling”

The rise of artificial intelligence (AI) means that future in-demand skills will be decreasingly technical and increasingly emotive, creating a “feeling economy”, according to research. In a paper published today in the journal California Management Review, an international team of researchers from the University of Maryland and National Taiwan University reviewed ten years of data … Continue reading The future feeling economy: “If humans want jobs, they better get good at feeling”