Will Google’s new virtual contact centre assistant replace agents?
Google has introduced Google AI Contact Center, a virtual assistant that uses natural speech to engage with callers, answering basic … Continue reading Will Google’s new virtual contact centre assistant replace agents?
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Will Google’s new virtual contact centre assistant replace agents?
Google has introduced Google AI Contact Center, a virtual assistant that uses natural speech to engage with callers, answering basic … Continue reading Will Google’s new virtual contact centre assistant replace agents?