KnowBe4. has been granted a patent for a user group management method that automates the identification and management of users for phishing and training campaigns. This system dynamically updates group membership based on specified criteria, ensuring accurate and timely user engagement during campaigns. GlobalData’s report on KnowBe4 gives a 360-degree view of the company including its patenting strategy. Buy the report here.
According to GlobalData’s company profile on KnowBe4, was a key innovation area identified from patents. KnowBe4's grant share as of June 2024 was 59%. Grant share is based on the ratio of number of grants to total number of patents.
Automated user management for phishing campaign enrollment
The patent US12047383B2 outlines a method and system for managing user groups in the context of simulated phishing campaigns. The user group management application is designed to establish user groups based on specific criteria that identify events related to these campaigns. The process involves identifying events associated with users, such as interactions with simulated phishing emails or completion of electronic remediation training. Users can be added to or removed from the group based on whether their actions meet the established criteria. This dynamic management allows for the execution of subsequent simulation campaigns tailored to the identified user group.
The claims further detail the functionality of the user group management application, including the ability to receive criteria from an administrator and select user groups based on user events. The application can track the frequency of user interactions with simulated phishing emails, ensuring that users are appropriately categorized based on their behavior. Additionally, the system is equipped to execute actions that either add users to the group or remove them based on their compliance with the defined criteria. This structured approach aims to enhance the effectiveness of phishing simulations by ensuring that the user groups reflect current user behavior and training status.
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