Life Insurance International: Innovation Forum & Awards 2017

The Tower Hotel, London   16-Nov-2017
Silver Sponsor

Silver Sponsor

Brand Sponsor

Brand Sponsor

Brand Sponsor

Brand Sponsor

Brand Sponsor

Panel Sponsor

Panel Sponsor

Panel Sponsor

Table Host

Table Host

Table Host

Official Media Partners

Official Media Partners

Supported by

Life Insurance International Innovation Forum and Awards 2017 brought C-level insurance and reinsurance executives and brokers from around the world as well as the innovators who drive technological, product and distribution disruption in the insurance market worldwide.

The second edition on 16th November 2017 connected international experts via case studies, exclusive research and one-to-one networking. The evening hosted a gala dinner to reveal the 2017 winners of Life Insurance Awards which celebrated excellence in the life insurance industry.


About

We were pleased to host the second event in November 2017. With new market entrants threatening to drive change in the life and health insurance industries, it is becoming increasingly evident that digital disruption will impact every facet of the industry.  Life Insurance International’s Innovation Forum 2017 featured innovative solutions to capitalise on the forces of technological, regulatory and market change that are sweeping away old practices.  The solutions can help boost customer engagement, increase profitability, drive cost-efficiency and generate a personalised customer experience.

Key themes being covered this year included:

  • Boosting customer engagement by driving cost-efficiency and generate a personalised customer experience
  • New market entrants threatening to drive change
  • Digital disruption and how it will impact every facet of the industry
  • Harnessing clients needs and how to acquire the essential skills
  • Applying innovative practices from FinTech and start-up companies
  • Considering correct strategies for asset allocation and alternative distribution models

The event was an opportunity to share ideas, discover trends and network with peers across the industry, while enjoying exclusive research and case studies delivered by industry leaders.

This conference is CPD certified and lets you earn points towards your professional development.


Attend

This event has now taken place. For more information regarding the 2018 edition please look at the relevant page.

Attend Life Insurance International: Innovation Forum & Awards 2017 to:

  • Explore new commercial opportunities and learn new ways to maximise existing business
  • Engage with your peers and discuss current issues and debates
  • Gain insight from market experts on the future outlook for the life insurance industry and how it will be shaped by technological, regulatory and distribution drivers

Who attends?

  • C-Level and Managing Directors
  • Heads of Protection Insurance, Strategic Planners
  • Heads of Product Development
  • Chief Digital Officers and Heads Of Innovation
  • Financial Advisers and Brokers
  • Chief Underwriters
  • Heads of Actuarial
  • Marketing and Distribution Directors
  • Heads of Risk and Compliance
  • Regulatory Officers
  • Insurance Software
  • Technology Providers

Company type:

  • Life Insurance companies
  • Reinsurance firms
  • Consultancies and advisory firms
  • Fintech start ups
  • Regulatory authorities and industry bodies

Register Now 

To register now, or for more information, send an email with the option you’ve chosen to:

Zahra Shubber- Zahra.shubber@timetric.com or Tel: +44 (0) 20 3096 2583

STANDARD RATE
Delegate Rate  : Forum & Awards                    £720

Bring the team 3 for 2 (Only applies to standard rate)

 


Testimonials

Judges

Venue

The Tower Hotel, London

The Tower Hotel is nestled between the River Thames, St Katharine Docks and alongside World Heritage Site – The Tower of London, and boasts unparalleled views of iconic Tower Bridge. Its location and choice of transport connections put you at the centre of this vibrant city, making it quick, convenient and most importantly, easy to experience the very best of what London has to offer, sooner.You’ll find it within easy reach of the London’s financial district, Excel Exhibition Centre, London City Airport, historic Greenwich and The O2 Arena, the West End theatre district and Westfield Shopping Centre – making it the most sought after location in London.

To reach The Tower Hotel by road

The Tower Hotel is just to the east of Tower Bridge, on the north side of the River Thames. At the traffic lights on the junction of Tower Hill, Tower Bridge Approach, East Smithfield and Mansell Street, turn into St Katherine’s Way: The Tower Hotel is at the far end. To programme your sat-nav, use the postcode E1W 1LD We have 80 on-site car parking spaces available at an additional charge of £20.00 per 24 hours. Spaces are on a first come first served basis and cannot be reserved.

If you’re coming to The Tower Hotel by rail

Mainline rail: Fenchurch Street station is 0.5 miles away London Underground: Take the District or Circle line to Tower Hill station. Leave the station via the entrance on the left, go down the steps and through the subway. Turn left and walk past the Tower of London. Another subway takes you under the next road, then simply follow signs for The Tower Hotel. London Bridge Tube and rail stations are just a short walk away over Tower Bridge.


Speakers

Lukas Amman, Sales Director Europe, dacadoo

Lukas Ammann joined dacadoo in 2015 as Sales Director Europe. Following his Master Degree in Sport Technology and Administration at the EPFL in Lausanne in 2008, Lukas moved to Singapore where he joined World Sport Group Pte Ltd (now part of the Lagardère Group) – Asia’s leading sport marketing and media agency. From 2008–2013 Lukas worked in various sales, marketing and business development roles in the football, golf and cricket departments of World Sport Group, operating mainly in South East Asia, Australia and Uzbekistan. Following his return to Europe, Lukas joined a company of high precision wearable technology mainly used in Formula 1, as Head of Sales Switzerland, UK and Austria.

Andrew Bulley, Partner, EMEA Centre for Regulatory Strategy, Deloitte

Andrew Bulley joined Deloitte in October 2016 from the Bank of England, where he was, most recently, the Director of Life Insurance Supervision.  Between 2014 and 2016 he was a UK voting member of the Board of Supervisors of the European Insurance and Occupational Pensions Authority (“EIOPA”). In a career with the Bank of England and Financial Services Authority stretching over 27 years, Andrew has held senior roles in the supervision of life and general insurers, the London wholesale insurance underwriting and broking markets, retail and investment banks, asset managers, and IFAs.

Adam Byford, Managing Director, Synaptic Software

Adam Byford Managing Director, Synaptic Software has worked in financial services for over 25 years. From the late nineties he has been focussing his attentions on the technology arena. Having worked in the following environments: Provider, Tech Start, BPO, Fintech and International Business Development, he has developed a rounded view on our market.  Synaptic Software has played a significant role in the delivery of compliant advice by Advisers for over 20 years and it has a suite of market leading tools ranging from Life Insurance comparison services to Retirement Income Analysis.

Bruno Davila, Global Head of Insurance, Timetric

Bruno leads the Insurance Intelligence Center at Timetric. Bruno has over 10 years of insurance experience having worked in strategy, commercial planning, operations and claims. Prior to joining Timetric, Bruno was Senior Manager at the strategy team at Lloyd’s, supporting the delivery of international development strategies through the provision of market intelligence tools and research. Before joining Lloyd’s Bruno was Head of Claims and Operations at Generali in Brazil, where he oversaw restructuring projects to regain operational efficiencies. Bruno has also led commercial planning at AM Best and market research projects with leading insurers in Latin America. Bruno holds an MBA from Maastricht School of Management and a BS degree in Biology from Cayetano Heredia University in Peru.

James Downes, Founder and Director, Pancentric Digital

Prior to Pancentric Digital, I was the Founder of Digital Agency BDMedia. I’ve been in the Digital industry since 1995 and have worked in a variety of roles including CTO, Sales and FD. I am a good strategic thinker but still prepared to get my hands dirty. As an experienced public speaker and panel participant, I talk about digital transformation, innovation, design thinking especially in insurance and financial services. My wide experience means that I can bring together technology, design and commercial disciplines.

Peter Hamilton, Head of Strategic Partnerships, Zurich

With a background in Marketing and proposition development, Peter now has management responsibility for Zurich’s Strategic Partnerships, including the individual protection proposition and the Zurich wealth Platform. He is involved in consumer and regulatory developments in the protection and broader financial services market, and is a member of the ABI’s Protection Strategy Committee.

 

Mick James, Business Development Director, RGAx

Mick works for RGAx in the @Retirement space, identifying everyday problems faced by normal people and developing new products and solutions for these issues. Two examples being: Frail Care: ‘Over 70’s benefit from living well in their own homes for as long as possible. They, and their adult children, need aggregated solutions for later life problems.’ Paying my bills: ‘Retirees want certainty they can pay their bills. Today’s guaranteed income solutions are functional but tarnished and consumers demand greater flexibility from guaranteed income solutions.’ With RGA for 9 years Mick has 22 years of Financial Services experience, most of which he now realises holds little relevance for tomorrow’s customers.

Adam Jones, Product Actuary, VitalityLife

Adam has worked as a Product Actuary at VitalityLife for five years and is responsible for the development of VitalityLife’s new products. He has been involved in delivering a number of innovative and unique products to the UK protection market including Wellness Optimiser. In addition Adam is regularly involved in distribution, constantly looking for new approaches to distribute protection to the UK market.

Eoin Lyons, Chief Executive, OPAL

Eoin was appointed Chief Executive of OPAL in April 2016 and brings significant leadership and commercial development experience gained during a career of over 25 years in financial services. His most recent role was COO/CIO at AXA Assistance UK having previously been Managing Director of the Irish business for 6 years. Prior to his time at the AXA Group he held a number of roles in Ireland’s best known assurance and banking brands, as well as in policy administration software solutions. Originally graduating in Science from Trinity College Dublin more recently he completed an MBA at UCD Michael Smurfit Graduate Business School on full scholarship. He is a Chartered Global Management Accountant and a Certified Insurance Practitioner.

Jamie Macgregor, Senior Vice President, Celent

Jamie is the Senior Vice President for the insurance practice within Celent, a leading financial technology research & consulting firm and a division of Oliver Wyman, with 12 industry analysts spread across the globe. Celent takes a keen interest in observing and advising on how emerging technologies are being adopted and applied to create a more digital insurance industry. Current research streams include digital engagement, how artificial intelligence is being adopted, and revisiting the ‘build versus buy’ debate in a world of open APIs and serverless computing. Jamie’s career spans over 24 years in both management consulting and in the insurance industry, with roles in the strategic and operational management of technology.  His personal research agenda is focused currently on how the industry is engaging with insurtech.

Ronan McCaughey, Editor, Life Insurance International

Ronan McCaughey is editor of Life Insurance International at Timetric. He is an award-winning journalist with 10 years’ experience covering financial services, from investments to pensions, and retail banking to insurance. Ronan is particularly passionate about insurance and has been covering the general and life insurance sector for 4 years.  This has involved editing publications covering the Middle East and Asian insurance markets. With Life Insurance International (LII) now, Ronan’s focus is on the global life and health insurance sector. Over the last year, Ronan has relaunched Life Insurance International by making it a digital-only publication and launching a free weekly LII weekly analysis newsletter and weekly newswire. This is part of Timetric’s strategy to build a global community of senior life and health insurance professionals.

Ian McKenna, Director, Finance & Technology Research Centre

Ian McKenna founded Finance & Technology Research Centre in 1995 nearly two decades before “FinTech” & “InsurTech” became part of the industry lexicon. A boutique consultancy the firm focuses on how personal finance organisations can communicate more effectively with their customers and help them take better financial decisions. As part of this work the firm work with many of the U.K.’s leading life insurers, financial advisers and technology providers to identify emerging technologies that can transform customer relationships. In September 2016 HM Treasury asked him to sit as an independent member of the Pension Dashboard Prototype Project Steering Group.

Graham Newman, Consultant, Keylane

Graham has spent most of his career in the business application of technology although he began in education, teaching both English and Mathematics in comprehensive schools in the UK and English as a foreign language at The European University of Cyprus.  He has covered the car industry, engineering, the oil business and for the last 25 years has worked exclusively in insurance and financial services.  He was originating architect for a world-wide Life and Pensions administration system and subsequently its Global Product Manager.  He has been Education and Training manager in several companies and developed and delivered business, technical and high-level consultancy skills courses. In the supply of IT based business solutions he has been responsible for business development, consultancy, sales support and marketing for both European and global enterprises. He is currently responsible for Keylane’s clients in the UK.

Andy Roberts, Technical Sales Manager, AIG Life

Andy leads the development and promotion of AIG Life’s Wealth/HNW, Business Protection and International propositions. He joined AIG Life in 2015 with a wealth of industry experience and knowledge behind him. After graduating from University in 2002, Andy began his career in life insurance sales before training as an IFA with Hargreaves Lansdown in Bristol. Tempted to the other side, he moved to AIG Life initially as a Key Account Manager in business development and consultative sales. Andy was responsible for the creation and delivery of AIG Life’s International proposition in April 2017 to meet the needs of non-resident clients with UK liabilities. He provides technical marketing and training, and is AIG Life’s key media spokesperson on technical protection matters. Out of the office, Andy enjoys playing golf and socialising with friends.

Nick Telfer, Head of Product and Propositions, British Friendly

Nick joined British Friendly in 2016 and looks after the development of the Society’s products, propositions and marketing. He has over 35 years’ experience in the financial services industry working in a number of roles including sales, marketing, product research and development. This experience has given Nick a comprehensive knowledge of the protection market and a real passion for protection, particularly income protection. Nick developed British Friendly’s Mutual Benefits programme and has been responsible for a number of award winning enhancements to the proposition.

 

Michael Tripp, Partner, Mazars

Michael is Head of Mazars’ UK Financial Services business and is an actuary with nearly 40 years’ experience in the insurance industry gained both as a senior executive and a consultant. From 2007 to 2013, he was Group CEO of Ecclesiastical Insurance, and before that a partner with E&Y and Watson Wyatt. In the 1990s he led GRE’s UK Personal lines business and in the 1980s its Strategic Planning activity. He also has life and asset management experience, for example, through chairing Ecclesiastical Life Ltd and as a Board member of Ecclesiastical Asset Management. While his main experience is strategic leadership of insurance operations, he has run claims operations. He is chair of the IFoA ‘Modelling, Analytics and Insights from Data’ working party – helping establish a strategic vision for actuaries in the data science space; and he has been elected to the IfoA Council.

Erik Vynckier, Board Member, Foresters Friendly Society

Erik Vynckier was co-opted to the Board of Foresters Friendly Society in 2016. He was previously Chief Investment Officer at Alliance Bernstein responsible for asset management solutions to support the investment, capital management and product development of insurers. Before, Erik managed with-profits and annuity funds at Scottish Widows Investment Partnership, improving risk/return with novel assets and derivatives overlays. Earlier, he managed the Group Risk Hub of Standard Life, hedging equity, interest rate and currency risks of with-profits and variable annuities. Before that, Erik worked at investment banks Credit Suisse First Boston and HSBC, in equity program trading, quantitative development and pension fund and insurance asset-liability management.  Prior to his MBA, Erik held R&D, production and strategy positions in the petrochemical industry in France, Belgium, Germany, the US and the UK. He has also founded and served as board member of www.hpcfinance.eu and www.bigdatafinance.eu, the European initiatives on high performance computing and big data analytics in Finance. Erik graduated as Chemical Engineer at Universiteit Gent (Belgium) and completed his MBA at London Business School in 2000.

David Wang, CEO, Striiv

Dave has over 15 years of experience leading marketing and product planning across wearables, consumer electronics, and non-determinstic sensor processing. His prior positions include VP of Marketing at Booyah, Senior Director of Marketing at SiRF and Centrality Communications, and engineering positions at Cisco Systems and the U.C. Berkeley Wireless Research Center. Dave graduated from Stanford University with a dual M.S. degree in Electrical Engineering and Management Science and Engineering, and he received a B.S. in Electrical Engineering and Computer Science from UC Berkeley

Steve Webb, Director of Policy, Royal London

Steve Webb is Director of Policy at Royal London. He was Minister of State for Pensions between 2010 and 2015, the longest-serving holder of the post. During that time he implemented major reforms to the state pension system, oversaw the successful introduction of automatic enrolment and played a key role in the new pension freedoms implemented in April 2015. Steve was a Liberal Democrat MP from 1997 to 2015.  Before this he was professor of social policy at Bath University for two years, having previously worked for nine years as an economist at the Institute for Fiscal Studies. He was awarded a knighthood in the 2017 New Year’s Honours list.

Guy Williams, Vice President, Sales and Marketing, Liss Systems

Guy is VP, Sales and Marketing for Liss Systems, working primarily in the UK while also supporting business development in the US. With over 30 years in the Financial Services sector, Guy started his career in sales before moving into business development, operations and various senior management roles within a number of blue chip insurers. Guy moved into D2C distribution in 2006 as General Manager of a market leading Life Insurance brokerage and subsequently launched the first UK distributor owned Life Insurance D2C challenger brand, using the Liss ‘Insurance Company in a Box’ platform. Following a period of consultancy Guy joined the Board of LISS Systems in 2014 to grow their software business in the Life Platform market. Since the acquisition of Liss by EXL in July 2016 (EXL are a Nasdaq quoted Operations Management, Consulting and Analytics Company) Guy has continued be involved in digital transformation, through a combination of the Liss Protection Platform, Partnerships and digital innovation from both sides of the Atlantic.

Paul Yates, Product Strategy Director, iPipeline

Paul has over 25 years’ experience in Product, Strategy and Business Development leadership level roles, driving business strategy and transformational growth. At iPipeline, Paul is responsible for leading iPipeline’s strategy to provide a portfolio of client-centric solutions for advisers and providers, which drive down costs in the sales process through the delivery of innovative technology solutions. Paul believes that technology is more important than ever before in the distribution of financial services. As a result, iPipeline are delivering solutions which challenge the status quo in order to drive the protection market forward and enable advisers to provide advice to all classes of client, at a time when they need it.


Sponsors


Silver Sponsor

Opal

OPAL is a 30-year old technology and administration services provider in the insurance and financial services market, where clients include some of the best known brands in these sectors. The Innovation Forum sees the launch of our software service: Pandora, a Cloud-based platform supporting the lifecyle of the product, from design and development, to product trialling, new business capture, policy/product alteration and maturity/claims management and settlement.Additional services include administrative outsourcing, product design & development and consultancy. Our outsourcing services cover the product lifecycle, supported by financial management and in-house compliance teams.

http://opal-uk.com/

Silver Sponsor

Liss Systems

LISS Systems is a leading software platform provider for the Life and Pensions industry, combining insurance domain experience with proven expertise in the design and delivery of core system solutions to help clients realise their digital transformation ambitions.

LISS was acquired during 2016 by EXL (Nasdaq: EXLS), an operations management, consulting, and platform business with market leading practices in analytics, robotics and automation.

The highly configurable, modular design of the Liss platform enables clients to rapidly launch new products, broaden distribution and manage the full policy life cycle for IFA or D2C distribution.  The platform is also configurable for any geographical territory and supports full multi lingual and multi-currency operation.


http://www.liss.co.uk/

Brand Sponsor

Striiv

Unlike consumer retail focused wearable suppliers, Striiv builds customized wearable platforms for biometric and behavior validation that are both clinically validated and consumer friendly. We have deployed commercially with tier-1 pharma, payers, and providers.


https://www.striiv.com/

Brand Sponsor

DreamQuark

DreamQuark, founded in March 2014, is pushing the current limits in insurance through machine-learning. This is a follow-up from the PhD of Nicolas MERIC, founder and CEO.

DreamQuark is revolutionizing data analysis and accelerates the development of new services around structured data, images or voice. Our platform, let insurance and healthcare professionals benefit from the most advanced algorithms. We have automated the process of algorithm training and made breakthrough in deep-learning to provide higher precision, speed and explanation of the decision leading to significantly increased ROI faster.

With DreamQuark, insurance and healthcare can innovate faster, imagine, challenge and finally succeed.


http://www.dreamquark.com/

Brand Sponsor

Keylane

Keylane is a leading European supplier of modern, customer-centric, SaaS software to the insurance and pension industry. Our in-depth knowledge and expertise allows us to help our clients transform the way they run their day to day technology and operations. By implementing our state of the art solutions we help companies to reduce cost, deliver new and innovative products to market fast and increase customer satisfaction.

Headquartered in Utrecht in the Netherlands, Keylane employs over 700 people and delivers services to over 100 Insurance companies across offices in the Netherlands, Belgium, Germany, Denmark, Norway, Sweden and the UK.


http://www.keylane.com/

Brand Sponsor

dacadoo

dacadoo develops and operates a mobile-first digital health engagement platform that helps people live healthier, more active lives through a combination of motivational techniques from behavioural science, online gaming and social networks, as well as artificial intelligence and automated coaching. Based on over 200 million person-years of clinical data, its patented, real-time Health Score makes health individually measurable, which provides users with a unique engagement experience, while also offering dacadoo’s enterprise customers an effective way to measure the true health impact of wellness programs. Available in over 11 languages, dacadoo’s technology is provided as a fully branded, white-label solution or it can be integrated into customer products through its API. dacadoo’s customers include health and life insurance companies, health & wellness service organizations as well as large and mid-sized employers for health promotion in the workplace.


https://www.dacadoo.com/

Brand Sponsor

Vitality Life

Company Profile coming soon…


https://www.vitality.co.uk/life-insurance/

Panel Sponsor

Ipipeline

iPipeline is a fast-growing provider of cloud-based software solutions headquartered in Exton, Pennsylvania. Founded in 1995, iPipeline was an aggregator and distributor of forms, underwriting guidelines, and related information to insurance distributors in the United States. Today, iPipeline provides a wide range of software solutions to the global insurance industry with offices across the United States, Canada, and the United Kingdom.

http://www.ipipeline.com/uk/

Panel Sponsor

Mazars

Mazars is a leading provider of audit and business advisory services. We have over a hundred years’ of experience within the insurance market in the UK and nearly as many years in the international market. Our team has the knowledge and expertise required to provide effective, value-added solutions for your business. Our strong partner-led business model ensures we can combine a global scope with the listening skills and service levels of an individual business partner. Our dedicated team of professionals have a broad range of skills and a breadth of experience and we are proud to provide solutions that are tailored directly to each client to help them meet their specific goals from pricing to Brexit.


http://www.mazars.co.uk/

Panel Sponsor

Pancentric

Pancentric is a strategic digital agency that uses design thinking to drive service design, innovation and digital delivery. Our key services include strategic consulting, web design and development and digital marketing.

We have been voted RAR full service digital agency of the year for three years in a row, feature in the eConsultancy Top100 digital agencies and have won a prestigious BIMA award. Our clients include global brands across insurance, financial services, property, leisure and tourism.


https://www.pancentric.com/

Table Host

Beagle Street

BeagleStreet.com was created to ease and shorten the process of buying Life Insurance, in order to ensure loved ones are protected financially. Our aim is to make Life Insurance simple and more accessible to everyone in the UK.

Beagle Street has a customer-centric approach to everything that it does. We actively search official records to make sure that all claims are paid. We also provide every customer with a free will-writing service, should they want to ensure that their pay-out goes to their chosen beneficiaries, and we also offer a free Loved Ones messaging tool which allows the customer to inform their family/friends of their policy.


https://www.beaglestreet.com/

Table Host

RGA

Reinsurance Group of America, Incorporated (RGA) is one of the largest life reinsurers in the world, with $3.2 trillion of life reinsurance in force and total assets of $58.1 billion as of June 30, 2017. Through more than 40 years of steady global expansion, RGA has grown to become an industry leader, recognized widely for our superior risk and capital management expertise, ongoing innovation, and dedicated client focus. At RGA, we understand and value the power of fresh thinking and innovative ideas. We listen to our clients, and continually strive to provide ways to help them prosper and grow. Learn more at http://www.rgare.com/.


http://rgare.com/

Table Host

Synaptic Software

A leading brand with a great legacy of working with Advisers for over 20 years, Synaptic lends power to the performance of UK financial services and is trusted by over 50% of IFAs.  Our complete suite of tools delivers objective, independent and comprehensive information in real-time, while providing a complete audit trail and state-of-the-art due diligence.

Powerful research tools include price comparisons through to risk ratings, stochastic modelling and reduction in yield calculators. While Synaptic Webline can be integrated into any website, providing end customers with 24/7 access to fully automatic, whole-of-market protection quote and apply capabilities that allows firms to increase their D2C reach and offer their own branded protection portal.

Our ever growing Risk Rating Service is being used to select fund managers and portfolios by major firms and advisors alike, and is another example of our expertise supporting the brilliant work undertaken by Advisers.


www.synaptic.co.uk

Official Media Partners

Celent

Celent is a research, advisory, and consulting firm focused on financial services technology. We produce research identifying trends and best practices in financial services technology and conduct consulting engagements for organizations looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally-based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly owned operating unit of Marsh & McLennan Companies [NYSE: MMC].


https://www.celent.com/

Official Media Partners

Protect Association

The Protect Association is an information and networking hub for those companies and individuals working in the UK Protection insurance markets. We keep our members updated on market and regulatory developments and enable them to engage with key stakeholders (i.e. regulators, other trade associations, and industry leaders) by providing scheduled and non-scheduled member’s workshops and seminars for debate and discussion about topical issues and subjects. Our events are also used to showcase ideas, products, and services that could enhance our member’s businesses. New members and sponsors are always welcome. Please go to our website www.protect-association.org.uk for more detail.


www.protect-association.org.uk

Supported by


https://cpduk.co.uk/

Awards

ELIGIBLE INSTITUTIONS FOR THE LIFE INSURANCE INTERNATIONAL: INNOVATION FORUM & AWARDS 2017 INCLUDE:

Life Insurance International Innovation Awards 2017 are now closed. To find out about the finalists and winners please look at the pertinent tab.

ENTRIES FOR THE AWARDS ARE NOW CLOSED.

Please send all completed nominations to LIIAwards17@compelo.com

Nominees should follow these simple guidelines to ensure their submission has the best chance of winning.

 

Submission Rules

  1. Submissions can be made either on behalf of your own company or in recognition of a colleague or partner firm.
  2. Maximum of 1,000 words in Word format, no appendices.
  3. Entry must address the award category explicitly, not generic links to web sites, corporate marketing etc.
  4. Submissions should highlight the key differentiator and competitive nature of the project or implementation
  5. It is made explicit the Entrant, Judges and the publication will treat any and all information in strict confidence and any quotes or information to go into the public domain will be pre-cleared by the Entrant.
  6. Submissions made after the publicised cut-off date will be ignored irrespective of their relative merits.
  7. The Editor and Judges reserve the right to make no award for any specific category
  8. The Editor and Judges reserve the right to move a submission to a more appropriate category at their discretion
  9. In submitting for more than one category the submissions must be unique (see 2)
  10.  The Editor and Judges’ decision is final

Most Innovative Protection Insurance Intermediary of the Year 
This award is open to regulated insurance brokers, financial advisers and intermediaries globally that are serving the life and health insurance market. The judges will be looking for an intermediary that can demonstrate a combination of some or all of the following:
  • How they have responded to the demands of consumers with a product/scheme/ offering relevant to their needs
  • Top quality service
  • Evidence of any value-added services or support
  • Evidence of product and/or service innovation in the context of profitable growth
  • How a protection insurance intermediary used marketing/technology/social media to increase penetration and maximise the potential of the product/scheme/offering
Most Innovative Actuarial /Risk Consultancy Services Provider of the Year
This award is open to open to any insurer, broker or firm offering actuarial or risk consultancy services to clients. The judges will be looking for examples that demonstrate all or some of the following client benefits:
  • Improved governance systems and frameworks
  • Innovative solutions with tangible outcomes such as evidence of cost savings, reduced error rates or sustained revenue enhancement/profitability
  • Effective and efficient use of software solutions
Most Innovative Life / Health Insurance Start-Up of the Year 
Open to any organisation less than three-years-old that can demonstrate success in making a noteworthy contribution to the global life and health insurance market in its short life time.
  • Entrants could be an insurance provider, broker or intermediary that has identified a significant market failing and/or gap and filled it
  • A business that has helped advance the life and health insurance sector using the latest technologies either as a third-party provider or at the consumer interface level
  • The business may not be significantly profitable or fulfilled its objectives to date, but will need to demonstrate a plan that evidences great future potential for investors/customers
  • Evidence must show the strategic objective(s) of the start-up. For example, the success to date in meeting the objectives; the results/outcomes
Digital Innovation of the Year – Insurers 
This award will focus on an innovative and effective use of technology by life and health insurers and reinsurers as part of the wider shift to digitalisation. 
  • The judges will be looking for evidence of success in applying the latest technologies and generating profitable business in response to the increasing digital shift
  • Evidence will be required that the technology innovation is original, market-changing and will be long lasting
  • Evidence of improved customer engagement and personalisation
  • Evidence of enhanced customer service and an integrated adoption of tools such as big data and analytics
Digital Innovation of the Year –Technology Firms 
This award will focus on an innovative and effective use of technology by technology firms and service providers that have built innovative technology and software, which is driving the wider shift to digitalisation in life and health insurance. It is open to any organisation providing an insurance technology or software service directly to the life / health insurance market. 
  • The judges will be looking for evidence the technology / software firm/ service provider has responded innovatively to the demands of the life and health insurance market
  • Evidence will be required that the technology innovation is original, market-changing and will be long lasting
  • Evidence will be required how the innovation significantly improves the experience for the customer and insurer
  • Evidence of enhanced business success through their relationship with the insurance market
  • Evidence of consistent levels of service and customer satisfaction, whether those customers are in business-to-business or business-to-consumer relationships.
Life / Health Insurance Law Firm of the Year 
This award is open to law firms from around the world. It recognises the stand-out law firm, which is leading thought leadership in the life and health market, challenging the status quo and offering an exemplary service. Life and health insurance must be a core discipline and demand a real focus from the firm. The judges will consider: 
  • Team focus – Does it have a specialised life and health insurance legal team?
  • Thought Development – is the firm proactive in challenging and informing the industry?
  • Does the law firm have a strong and growing market reputation in the life and health insurance market?
Advisory Firm of the Year 
This award is open to any organisation providing an advisory, intelligence, professional or technical service directly to the life insurance market .The judges will be looking for: 
  • Evidence a business has responded innovatively to the demands of the market
  • Evidence of consistent levels of service and customer satisfaction, whether those customers are in business-to-business or business-to-consumer relationships.
  • Evidence of enhanced business success through their relationship with the insurance market.
Most Innovative Health Insurer of the Year 
This award is open to health insurers globally whose innovations over the past year are substantially improving the user experience, as well as increasing the health insurer’s business efficiency and profitability
  • Health insurers must evidence innovations in the following areas: product; distribution channel; market segmentation; customer experience; and marketing / brand engagement
  • The judges will be seeking evidence that the health insurance innovation is market-changing and will be long lasting
  • Evidence will be required to demonstrate how the innovation significantly improves the user experience
  • The judges will also be looking to understand how the innovation has reduced complexity for the insurer, thereby lowering costs and increasing their ability to respond to change
Most Innovative Life Reinsurer of the Year 
This award is open to life reinsurers globally whose innovations over the past year are substantially improving the user experience, as well as increasing the life reinsurer’s business efficiency and profitability 
  • Life reinsurers must evidence innovations in the following areas: product; distribution channel; market segmentation; customer experience; and marketing / brand engagement
  • The judges will be seeking evidence that the life reinsurance innovation is market-changing and will be long lasting
  • Evidence will be required to show how the innovation significantly improves the user experience
  • The judges will also be looking to understand how the innovation has reduced complexity for the reinsurer, thereby lowering costs and increasing their ability to respond to change
Most Innovative Life Insurer of the Year – UK 
This award is open to life insurers UK based whose innovations over the past year have substantially improved the user experience, as well as increasing the life insurer’s business efficiency and profitability
  • Life insurers must evidence innovations in the following areas: product; distribution channel; market segmentation; customer experience; and marketing / brand engagement
  • The judges will be seeking evidence that the life insurance innovation is market-changing and will be long lasting
  • Evidence will be required how the innovation significantly improves the user experience
  • The judges will also be looking to understand how the innovation has reduced complexity for the insurer, thereby lowering costs and increasing their ability to respond to change
Most Innovative Life Insurer of the Year – International 
This award is open to life insurers Internationally based whose innovations over the past year have substantially improved the user experience, as well as increasing the life insurer’s business efficiency and profitability 
  • Life insurers must evidence innovations in the following areas: product; distribution channel; market segmentation; customer experience; and marketing / brand engagement
  • The judges will be seeking evidence that the life insurance innovation is market-changing and will be long lasting
  • Evidence will be required how the innovation significantly improves the user experience
  • The judges will also be looking to understand how the innovation has reduced complexity for the insurer, thereby lowering costs and increasing their ability to respond to change
Most Engaging Customer Experience
This award identifies life and health insurers and reinsurers from around the world that are setting new standards in customer experience and engagement. The customer experience provided should be exceptional. It should allow both the life insurance player and client to stand out from their peers
  • The winning life and health insurer / reinsurer / solutions provider in this category will have clearly implemented an innovative and truly engaging customer experience initiative that has enhanced performance for the client
  • In particular, the judges will be looking for proof of the impact of the innovative strategy on retention levels and client satisfaction

Most Innovative Brand 

This award identifies a life and health insurer / reinsurer / solutions provider that have successfully raised its brand profile and life insurance awareness over the past year in an engaging and engaging manner.

  • The winning life and health insurer / reinsurer / solutions provider in this category will have demonstrably raised their profile and advanced their sector of the life and health insurance and reinsurance market
  • The judges will be looking for evidence of a clearly executed and innovative PR and marketing strategy that has measurably improved awareness of the brand
  • The judges will particularly be looking for examples of brand campaigns that have applied creativity and engaging strategies to reach their target audience
Best Use of Social Media 
This award identifies a social media campaign by a life and health insurer / reinsurer / solutions provider that fulfils its initial objectives through the most imaginative use of social media platforms, including Twitter, Facebook, Pinterest, LinkedIn, Google Plus etc. It can be a stand-alone social media campaign or one that is part of a larger PR initiative 
  • The judges will be looking for examples of social media campaigns that have effectively created and distribute a message that has generated engagement, understanding and trust.
  • It should have created a positive perception of the company among its target audience
  • Evidence will be required of how the campaign has increased the number of followers on social media and boosted website traffic
Best Business Transformation 
This award identifies a life and health insurer / reinsurer / solutions provider that has significantly transformed its business over the past year with positive results 
  • The judges will be looking for examples of a clear strategy and change management plan that has produced positive results in a measurable way, such as increased revenue / greater efficiencies / a new range of products / enhanced customer service.
  • Evidence should be provider how the player brought together stakeholders from across the organisation to roll out the business transformation
  • The winner will explain how it has communicated the change internally to overcome any resistance and inertia, as well as communicating the benefits of the change to its clients
Most Innovative Back Office Service Provider of the Year 


This award is open to providers of back office, administration solutions and outsourcing for life and health insurers and reinsurers, as well as brokers, advisers and intermediaries operating in the protection insurance space.

  • The judges will be looking for evidence how the provider’s services are enabling speed to market for its clients and enhancing their competitive capabilities
  • Evidence will be required that the provider’s technology, back office capability and administration solutions have accelerated its clients’ digital strategies and are supporting their transition to a digital world
  • Clear evidence that its services and methodology have helped life insurance players and intermediaries to innovate, remain compliant and achieve their business goals
  • Added value for clients by reducing costs through efficient and effective recommendations
Personal Awards – These awards are presented to individuals as such, these will be awarded by the judging panel without prior nomination

Rising Star Award 

Open to anyone working in the life and health insurance and reinsurance industry aged 35 or under
  • This award will go to the person who has made significant strides in their professional development over the past year, clearly demonstrating their contribution to the team or department in which he or she works.
  • The winner does not need to have risen to a senior position, but will be someone who their peers agree has had a positive impact on the life and health insurance industry.
Personality of the Year 
This special award will be presented to an individual who has made an outstanding contribution in the global life and health insurance and reinsurance market over the last 12 months, whether through the advancement of the organisation that employs them; or the wider life and health insurance and reinsurance industry. 
  • The winner could be someone who has led a sea change within a business through their strategic vision and/or a successful acquisition;
  • The winner could also be someone who has helped the wider sector through their engagement with stakeholders, regulators and politicians to affect a notable change that benefits the industry’s standing in the eyes of the public and commerce
  • The winner will have driven new developments across the industry

This year’s finalists for Life Insurance International Innovation Awards 2017 are:

Most Innovative Life / Health Insurance Start-Up

  • Aditya Birla Health Insurance
  • DreamQuark
  • Fabric
  • Generali Global Health

Digital Innovation – Insurers

  • Aditya Birla Health Insurance
  • Alleanza

Digital Innovation UK & Ireland – Technology Firms

  • Financial Rish Solutions
  • ipipeline
  • OPAL
  • Square Health
  • Synaptic Software

Digital Innovation International – Technology Firms

  • Dream Quark
  • Everplans
  • Keylane
  • Neosurance

Most Innovation Health Insurer

  • Aetna International
  • Expatriate Group
  • Generali Global Health

Most Innovative Life Insurer

  • AIG Life Limited
  • Expatriate Group
  • Ping An
  • Vitality Life

Best Use of Social Media and Most Engaging Customer Experience

  • Aditya Birla Health Insurance
  • Beagle Street
  • Reassured

Best Business Transformation

  • DreamQuark
  • OPAL
  • Synaptic Software

This year’s winners for Life Insurance International Innovation Awards 2017 are:

Most Innovative Life / Health Insurance Start-Up

Aditya Birla Health Insurance

Digital Innovation – Insurers

Aditya Birla Health Insurance

Digital Innovation UK & Ireland – Technology Firms

Square Health

Digital Innovation International – Technology Firms

Keylane

Most Innovation Health Insurer

Generali Global Health

Most Innovative Life Insurer

Ping An

Best Use of Social Media and Most Engaging Customer Experience

Aditya Birla Health Insurance

Best Business Transformation

OPAL

Personality of the Year

Phil Loney (Royal London Group)

Editors Choice Award

Beagle Street

Editors Choice Award – Most Innovative Reinsurer of the Year

RGA


Agenda

Life Insurance International’s Innovation Forum 2017 brings together C-level insurance, reinsurance and brokers from around the world as well as the innovators who drive technological, product and distribution disruption in the insurance market worldwide.

Interested in speaking at this year’s event?
Please contact
Hind Shubber
T. + 44 (0) 20 3096 2575
E. hind.shubber@compelo.com


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Ray Giddings
+44 (0) 203 096 2585
ray.giddings@compelo.com

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Zahra Shubber
T: +44 (0) 20 3096 2583
zahra.shubber@compelo.com

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Vicki Greenwood
T: +44 (0) 20 3096 2580
vicki.greenwood@compelo.com

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Hind Shubber
T: +44 (0) 20 3096 2575
hind.shubber@compelo.com

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