Life Insurance International: Innovation Forum and Awards 2018

Waldorf Hilton, London   07-Nov-2018
Bronze Partner

Bronze Partner

Bronze Partner

Panel Partner

In association with

Life Insurance International Innovation Forum and Awards 2018 brings together C-level insurance and reinsurance executives, brokers and innovators from around the world to discuss the drive in technological, product and distribution disruption that is taking place in the insurance market worldwide today.

The third edition of Life Insurance International Innovation Forum and Awards 2018 will be taking place on 7th November 2018 at the Waldorf Hilton, London and aims to connect international experts via case studies, exclusive research and one-to-one networking. The evening hosts a gala dinner to reveal the winners of the 2018 Life Insurance Awards which celebrate excellence in the life and health insurance industries.


About

We were pleased to announce that the third annual Life Insurance International Innovation Forum and Awards 2018 will be held at the Waldorf Hilton, London on 7th November 2018.

With new market entrants threatening to drive change in the life and health insurance industries, it is becoming increasingly evident that digital disruption will impact every facet of the industry.  Life Insurance International’s Innovation Forum 2018 features innovative solutions to capitalise on the forces of technological, regulatory and market change that are sweeping away old practices.  The solutions can help boost customer engagement, increase profitability, drive cost-efficiency and generate a personalised customer experience.

Key themes being covered this year include:

  • Boosting customer engagement by driving cost-efficiency and generate a personalised customer experience
  • New market entrants threatening to drive change
  • Digital disruption and how it will impact every facet of the industry
  • Harnessing clients needs and how to acquire the essential skills
  • Applying innovative practices from FinTech and start-up companies
  • Considering correct strategies for asset allocation and alternative distribution models

The event is an opportunity to share ideas, discover trends and network with peers across the industry, while enjoying exclusive research and case studies delivered by industry leaders.


Attend

Attend Life Insurance International: Innovation Forum & Awards 2018 to:

  • Explore new commercial opportunities and learn new ways to maximise existing business
  • Engage with your peers and discuss current issues and debates
  • Gain insight from market experts on the future outlook for the life insurance industry and how it will be shaped by technological, regulatory and distribution drivers

Who attends?

  • C-Level and Managing Directors
  • Heads of Protection Insurance, Strategic Planners
  • Heads of Product Development
  • Chief Digital Officers and Heads Of Innovation
  • Financial Advisers and Brokers
  • Chief Underwriters
  • Heads of Actuarial
  • Marketing and Distribution Directors
  • Heads of Risk and Compliance
  • Regulatory Officers
  • Insurance Software
  • Technology Providers

Company type:

  • Life Insurance companies
  • Reinsurance firms
  • Consultancies and advisory firms
  • Fintech start ups
  • Regulatory authorities and industry bodies

Register Now 

To register now, or for more information, please contact Carlo Mancini

Carlo Mancini
T: +44 (0) 20 3096 2582
E: carlo.mancini@compelo.com

STANDARD RATE
Buy Side (Life and Health Insurance Companies)

Sell Side (Technology providers, Consultancies etc)

£950

£1150

Bring the team 3 for 2 (Only applies to standard rate)


Testimonials

Judges

Venue

Waldorf Hilton, London

This year’s Life Insurance International Innovation Forum and Awards will be held at the iconic Waldorf Hilton, in London’s West End on 7th November 2018.

Perfectly positioned, and within walking distance of three London Underground stations – Covent Garden, Charing Cross and Holborn, the Waldorf Hilton is right in the heart of the Capital’s glitzy district of theatres. Coupled with its high end setting the Waldorf Hilton makes the perfect choice for this event. Delegates will experience top rate service while enjoying the beautifully restored historic event spaces.


Speakers

Lukas Ammann, Sales Director Europe, dacadoo

Lukas joined dacadoo in 2015 as Sales Director Europe. Following his Master Degree in Sport Technology and Administration at the EPFL in Lausanne in 2008, Lukas moved to Singapore where he joined World Sport Group Pte Ltd (now a part of the Lagardère Group) – Asia’s leading Sport Marketing and Media Agency. From 2008 – 2013 Lukas worked in various sales, marketing & business development roles in the football, golf and cricket departments of World Sport Group, operating mainly in South East Asia, Australia and Uzbekistan. Following his return to Europe Lukas joined a high precision wearable technology company mainly used in Formula 1 as Head of Sales Switzerland, UK and  Austria. At dacadoo, Lukas is in close contact with numerous leading life & health insurances in the process of implementing digital insurance solutions across Europe.

Melissa Collett, Professional Standards Director, Chartered Insurance Institute (CII)

Melissa Collett is Professional Standards Director at the Chartered Insurance Institute (CII), leading its professional standards, ethics and conduct activity as a united profession across insurance and financial planning. She is also responsible for the professional body’s legal affairs, risk management, disciplinary matters and governance. She is keen to raise awareness of best practice and drive ethical behaviour through engagement with the profession and external stakeholders.

Melissa has an extensive background in consumer insurance and legal issues. She spent over a decade at the Financial Ombudsman Service, was a Director at Fairer Finance and sits as a Tribunal Judge. She is also qualified solicitor, and specialised in insurance law at Hogan Lovells. She is a frequent speaker at insurance conference and events, sits on judging panels, and is the author of numerous articles and publications on consumer insurance law subjects.

Marc Eichborn, Head of Internal Innovation, Zurich Insurance

 

 

 

 

 

 

 

 

Ian McKenna, Director, Finance & Technology Research Centre

Ian McKenna founded Finance & Technology Research Centre in 1995 nearly two decades before “FinTech” & “InsurTech” became part of the industry lexicon. A boutique consultancy the firm focuses on how personal finance organisations can communicate more effectively with their customers and help them take better financial decisions. As part of this work the firm work with many of the U.K.’s leading life insurers, financial advisers and technology providers to identify emerging technologies that can transform customer relationships. In September 2016 HM Treasury asked him to sit as an independent member of the Pension Dashboard Prototype Project Steering Group.

 

 


Partners


Bronze Partner

ClaimVantage

Company profile coming soon…


http://claimvantage.com/

Bronze Partner

dacadoo

dacadoo develops and operates a mobile-first digital health engagement platform that helps people live healthier, more active lives through a combination of motivational techniques from behavioural science, online gaming and social networks, as well as artificial intelligence and automated coaching. Based on over 200 million person-years of clinical data, its patented, real-time Health Score makes health individually measurable, which provides users with a unique engagement experience, while also offering dacadoo’s enterprise customers an effective way to measure the true health impact of wellness programs. Available in over 11 languages, dacadoo’s technology is provided as a fully branded, white-label solution or it can be integrated into customer products through its API. dacadoo’s customers include health and life insurance companies, health & wellness service organizations as well as large and mid-sized employers for health promotion in the workplace.


https://www.dacadoo.com/

Bronze Partner

Instanda

Instanda is a leading-edge cloud software that enables you to easily create, manage and distribute your insurance products. It provides insurers, brokers and MGAs with a software tool to move from product concept, to binding online, in a matter of weeks. There’s nothing that remotely looks like an off the shelf, one-size-fits-all model. No templates. No limitations. You get the benefit of insurance software that allows you to work the way you want to. The only limitations? Your imagination.


https://instanda.com/

Panel Partner

Prenetics

Company profile coming soon…


https://prenetics.com/

In association with

CPD Certified

As with all of our events, Life Insurance Innovation Forum 2018 is CPD certified, allowing you to earn up to 7 points towards your professional development and helping you and your organisation to keep skills and knowledge up to date.


https://cpduk.co.uk/

Awards

ELIGIBLE INSTITUTIONS FOR THE LIFE INSURANCE INTERNATIONAL: INNOVATION FORUM AND AWARDS 2018 INCLUDE:

Following on from the success of 2017’s event, Life Insurance International will again be holding its Awards in 2018 to celebrate the very best in the industry.

This year companies can nominate in 15 categories full details of which can be found in the tab above or in the downloadable Awards Information Pack below.

Download Awards Information Pack here

Download Awards Entry Form here

Please send all your submissions to LIIawards@compelo.com by deadline 5pm GMT on Wednesday 29th August 2018.

Submission rules

Nominees should follow these simple guidelines to ensure that their submission has the best chance of winning:

  1. Submissions can be made either on behalf of your own company or in recognition of a colleague or partner firm.
  2. Maximum of 1,000 words in Word format, no appendices.
  3. Entry must address the award category explicitly, not generic links to web sites, corporate marketing etc.
  4. Submissions should highlight the key differentiator and competitive nature of the project or implementation
  5. It is made explicit the Entrant, Judges and the publication will treat any and all information in strict confidence and any quotes or information to go into the public domain will be pre-cleared by the Entrant.
  6. Submissions made after the publicised cut-off date will be ignored irrespective of their relative merits.
  7. The Editor and Judges reserve the right to make no award for any specific category
  8. The Editor and Judges reserve the right to move a submission to a more appropriate category at their discretion
  9. In submitting for more than one category the submissions must be unique (see 3)
  10. The Editor and Judges’ decision is final

Please note: Whilst we recommend you to try to submit against as many of the criteria as possible, we appreciate that for some companies this may not be possible. The more you can respond against the stronger your application will be, but we would like to highlight that submitting against all criteria is not mandatory.

Should you have any questions regarding the awards, please contact Rachel Archer:

T. +44 (0) 207 936 6591
E. rachel.archer@compelo.com

Good luck in your submissions!


Most Innovative Protection Insurance Intermediary of the Year
This award is open to regulated insurance brokers, financial advisers and intermediaries globally that are serving the life and health insurance market. The judges will be looking for an intermediary that can demonstrate a combination of some or all of the following:

  • How they have responded to demands of consumers with a product/scheme/offering relevant to their needs
  • Top quality service
  • Evidence of any value-added services or support
  • Evidence of product and/or service innovation in the context of profitable growth
  • How a protection insurance intermediary used marketing/technology/social media to increase penetration and maximise the potential of the product/scheme/offering

Most Innovative Life / Health Insurance Start-Up of the Year
Open to any organisation less than three-years-old that can demonstrate success in making a noteworthy contribution to the global life and health insurance market in its short life time.

  • Entrants could be an insurance provider, broker or intermediary that has identified a significant market failing and/or gap and filled it
  • A business that has helped advance the life and health insurance sector using the latest technologies either as a third-party provider or at the consumer interface level
  • The business may not be significantly profitable or fulfilled its objectives to date, but will need to demonstrate a plan that evidences great future potential for investors/customers
  • Evidence must show the strategic objective(s) of the start-up. For example, the success to date in meeting the objectives; the results/outcomes

Most Innovative Back Office Service Provider of the Year
This award is open to providers of back office, administration solutions and outsourcing for life and health insurers and reinsurers, as well as brokers, advisers and intermediaries operating in the protection insurance space.

  • The judges will be looking for evidence of how the provider’s services are enabling speed to market for its clients and enhancing their competitive capabilities
  • Evidence will be required that the provider’s technology, back office capability and administration solutions have accelerated its clients’ digital strategies and are supporting their transition to a digital world
  • Clear evidence that its services and methodology have helped life insurance players and intermediaries to innovate, remain compliant and achieve their business goals
  • Added value for clients by reducing costs through efficiency and effective recommendations

Digital Innovation of the Year – Insurers
This award will focus on an innovative and effective use of technology by life and health insurers and reinsurers as part of the wider shift to digitalisation.

  • The judges will be looking for evidence of success in applying the latest technologies and generating profitable business in response to the increasing digital shift
  • Evidence will be required that the technology innovation is original, market-changing and will be long lasting
  • Evidence of improved customer engagement and personalisation
  • Evidence of enhanced customer service and an integrated adoption of tools such as big data and analytics

Digital Innovation of the Year –Technology Firms
This award will focus on an innovative and effective use of technology by technology firms and service providers that have built innovative technology and software, which is driving the wider shift to digitalisation in life and health insurance. It is open to any organisation providing an insurance technology or software service directly to the life / health insurance market.

  • The judges will be looking for evidence the technology / software firm/ service provider has responded innovatively to the demands of the life and health insurance market
  • Evidence will be required that the technology innovation is original, market-changing and will be long lasting
  • Evidence will be required how the innovation significantly improves the experience for the customer and insurer
  • Evidence of enhanced business success through their relationship with the insurance market
  • Evidence of consistent levels of service and customer satisfaction, whether those customers are in business-to-business or business-to-consumer relationships.

Advisory Firm of the Year
This award is open to any organisation providing an advisory, intelligence, professional or technical service directly to the life insurance market .The judges will be looking for:

  • Evidence a business has responded innovatively to the demands of the market
  • Evidence of consistent levels of service and customer satisfaction, whether those customers are in business-to-business or business-to-consumer relationships.
  • Evidence of enhanced business success through their relationship with the insurance market.

Most Innovative Health Insurer of the Year
This award is open to health insurers globally whose innovations over the past year are substantially improving the user experience, as well as increasing the health insurer’s business efficiency and profitability

  • Health insurers must evidence innovations in the following areas: product; distribution channel; market segmentation; customer experience; and marketing / brand engagement
  • The judges will be seeking evidence that the health insurance innovation is market-changing and will be long lasting
  • Evidence will be required to demonstrate how the innovation significantly improves the user experience
  • The judges will also be looking to understand how the innovation has reduced complexity for the insurer, thereby lowering costs and increasing their ability to respond to change

Most Innovative Life Reinsurer of the Year
This award is open to life reinsurers globally whose innovations over the past year are substantially improving the user experience, as well as increasing the life reinsurer’s business efficiency and profitability

  • Life reinsurers must evidence innovations in the following areas: product; distribution channel; market segmentation; customer experience; and marketing / brand engagement
  • The judges will be seeking evidence that the life reinsurance innovation is market-changing and will be long lasting
  • Evidence will be required to show how the innovation significantly improves the user experience
  • The judges will also be looking to understand how the innovation has reduced complexity for the reinsurer, thereby lowering costs and increasing their ability to respond to change

Most Innovative Life Insurer of the Year – UK
This award is open to life insurers UK based whose innovations over the past year have substantially improved the user experience, as well as increasing the life insurer’s business efficiency and profitability

  • Life insurers must evidence innovations in the following areas: product; distribution channel; market segmentation; customer experience; and marketing / brand engagement
  • The judges will be seeking evidence that the life insurance innovation is market-changing and will be long lasting
  • Evidence will be required how the innovation significantly improves the user experience
  • The judges will also be looking to understand how the innovation has reduced complexity for the insurer, thereby lowering costs and increasing their ability to respond to change

Most Innovative Life Insurer of the Year – International
This award is open to life insurers Internationally based whose innovations over the past year have substantially improved the user experience, as well as increasing the life insurer’s business efficiency and profitability

  • Life insurers must evidence innovations in the following areas: product; distribution channel; market segmentation; customer experience; and marketing / brand engagement
  • The judges will be seeking evidence that the life insurance innovation is market-changing and will be long lasting
  • Evidence will be required how the innovation significantly improves the user experience
  • The judges will also be looking to understand how the innovation has reduced complexity for the insurer, thereby lowering costs and increasing their ability to respond to change

Most Engaging Customer Experience
This award identifies life and health insurers and reinsurers from around the world that are setting new standards in customer experience and engagement. The customer experience provided should be exceptional. It should allow both the life insurance player and client to stand out from their peers

  • The winning life and health insurer / reinsurer / solutions provider in this category will have clearly implemented an innovative and truly engaging customer experience initiative that has enhanced performance for the client.
  • In particular, the judges will be looking for proof of the impact of the innovative strategy on retention levels and client satisfaction

Best Use of Social Media
This award identifies a social media campaign by a life and health insurer / reinsurer / solutions provider that fulfils its initial objectives through the most imaginative use of social media platforms, including Twitter, Facebook, Pinterest, LinkedIn, Google Plus etc. It can be a stand-alone social media campaign or one that is part of a larger PR initiative

  • The judges will be looking for examples of social media campaigns that have effectively created and distribute a message that has generated engagement, understanding and trust.
  • It should have created a positive perception of the company among its target audience
  • Evidence will be required of how the campaign has increased the number of followers on social media and boosted website traffic

Best Business Transformation
This award identifies a life and health insurer / reinsurer / solutions provider that has significantly transformed its business over the past year with positive results

  • The judges will be looking for examples of a clear strategy and change management plan that has produced positive results in a measurable way, such as increased revenue / greater efficiencies / a new range of products / enhanced customer service.
  • Evidence should be provider how the player brought together stakeholders from across the organisation to roll out the business transformation
  • The winner will explain how it has communicated the change internally to overcome any resistance and inertia, as well as communicating the benefits of the change to its clients

The Diversity Award
This award celebrates a company or a project that has embraced diversity within its operations. Diversity refers to gender equality initiatives and / or efforts to boost ethnic diversity and engagement. It could also be viewed in the context of encouraging more young people into the company / insurance sector.
The judges will be looking for a project / initiative that has:

  • Clear and measurable objectives
  • Can demonstrate how they have embraced the principles of diversity within their operations
  • The initiative should demonstrate a coherent and integrated approach
  • Evidence that the initiative is improving business performance and customer service and engagement

Personality of the year
This special award will be presented to an individual who has made an outstanding contribution in the global life and health insurance and reinsurance market over the last 12 months, whether through the advancement of the organisation that employs them; or the wider life and health insurance and reinsurance industry.

  • The winner could be someone who has led a sea change within a business through their strategic vision and/or a successful acquisition;
  • The winner could also be someone who has helped the wider sector through their engagement with stakeholders, regulators and politicians to affect a notable change that benefits the industry’s standing in the eyes of the public and commerce
  • The winner will have driven new developments across the industry

The winners of the 2017 Life Insurance International Innovation Awards were:

Most Innovative Life / Health Insurance Start-Up

Aditya Birla Health Insurance

Digital Innovation – Insurers

Aditya Birla Health Insurance

Digital Innovation UK & Ireland – Technology Firms

Square Health

Digital Innovation International – Technology Firms

Keylane

Most Innovation Health Insurer

Generali Global Health

Most Innovative Life Insurer

Ping An

Best Use of Social Media and Most Engaging Customer Experience

Aditya Birla Health Insurance

Best Business Transformation

OPAL

Personality of the Year

Phil Loney (Royal London Group)

Editors Choice Award

Beagle Street

Editors Choice Award – Most Innovative Reinsurer of the Year

RGA


Agenda

Life Insurance International Innovation Forum and Awards 2018 

We are currently working on this year’s agenda but the latest version is available below.

If you are interested in speaking at the upcoming Life Insurance International Innovation Forum, please contact Daniel Dowson to discuss opportunities.

Daniel Dowson
T. +44 (0) 207 936 6648
E. daniel.dowson@compelo.com


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Contact Us

General Enquires

Rachel Archer
+44 (0) 207 936 6591
rachel.archer@compelo.com

Sponsorship Enquiries

Ray Giddings
+44 (020) 3096 2585
ray.giddings@compelo.com

Speaker Enquiries

Daniel Dowson
+44 (0) 207 936 6648
daniel.dowson@compelo.com

Delegate Enquiries

Carlo Mancini
+44 (0)20 3096 2582
carlo.mancini@compelo.com

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