Global insurer American International Group (AIG) has chosen Duck Creek Technologies’ Duck Creek OnDemand, a SaaS solution for the P&C and general insurance industry, under a strategic partnership.
This partnership is considered to be a key enabler of AIG 200, which is AIG’s enterprise-wide effort focused on underwriting excellence, modernising operating infrastructure, boosting user and customer experience, and becoming a more unified firm.
AIG president & global chief operating officer Peter Zaffino said: “AIG 200 is a multi-year, enterprise-wide effort focused on the long-term strategic positioning of AIG.
“Duck Creek’s SaaS cloud solution is a core component of the enabling technology we are deploying to support our global underwriting platform. Specifically, it will allow us to achieve the new digital experience we want for our customers and distribution partners, drive enhanced data insights to support underwriting excellence, and improve the efficiency of our operations.”
An end-to-end SaaS cloud based solution, Duck Creek OnDemand provides services, support, and computing resources needed to aid insurance firms move faster and more efficiently than before.
Duck Creek CEO Michael Jackowski said: “AIG’s scale and geographic reach require a SaaS solution that can support all of its businesses around the world. Our team is proud to support such a respected and iconic organisation, and to provide the solutions and expertise AIG needs to achieve operational excellence and provide its customers and distribution partners with superb, high quality service. We’re excited to expand our relationship and help AIG take this important new step in its journey to become a top performing company and leading insurance franchise.”