Life Insurance International has revealed the prestigious winners of the Life Insurance International Innovation Awards 2018.
This year’s winners were commemorated during a gala dinner ceremony at the Waldorf Hilton in London on Wednesday, 7th November 2018.
The awards celebrate the best in life and health insurance innovation from around the world and act as a benchmark for excellence.
There were 12 contested award categories this year and Personality of the Year was won by Johnny Timpson from Scottish Widows.
Other winners included Aditya Birla Health Insurance who won Digital Innovation of the Year – Insurers for the 2nd year running while Digital Innovation of the Year – Technology Firms went to Intellect SEEC. Zurich who won Best Business Transformation and The Diversity Award; while Anorak was the winner in the Most Innovative Life/Health Insurance Firm category. Most Innovative Protection Insurance Intermediary and Most Innovative Back Office Service Provider categories went to London and Country & iPipeline respectively. LifeSearch, AIG and The British Friendly Society also claimed awards on the night.
The awards were preceded by the Life Insurance International Innovation Forum. During the forum, top industry experts that included the likes of Bernie Hickman, Chief Executive Officer, Legal and General Insurance; Peter Hamilton, Head of Market Management, Zurich; Robert Morrison, Global Chief Underwriter, Health and Protection, Aviva and Andy Gallon, Head of Life Insurance, Barclays gave their different perspectives on how they see the industry evolving and growing.
Patrick Brusnahan, editor of Life Insurance International, said: “The awards this year have shown a clear dedication from the insurance industry to improve itself. Digital has made a huge impact this year, with AI and big data utilised in many of the winning nominations. Firms embracing change have been rewarded with greater customer engagement, improved annual results, and more.”
He commented: “Not only have multiple firms improved their digital offerings, but offerings elsewhere in terms of culture. This can be clearly seen in our winner of The Diversity Award, Zurich, and our Personality of the Year. Both of these showed the importance of diversity and inclusion and how it has actually helped the firms and are a credit to the industry.”
Life Insurance International Innovation Awards 2018 winners
Most Innovative Life / Health Insurance Firm of the Year
Most Innovative Protection Insurance Intermediary of the Year
London and Country
Most Innovative Back Office Service Provider of the Year
Digital Innovation of the Year – Insurers
Aditya Birla Health Insurance
Digital Innovation of the Year – Technology Firms
Advisory Firm of the Year
Most Innovative Life Insurer of the Year – UK & International
IndiaFirst Life Insurance Company
Most Engaging Customer Experience
The British Friendly Society
Best Use of Social Media
Best Business Transformation
The Diversity Award
Personality of the Year
Johnny Timpson, Scottish Widows