For too long, car finance has been compromised by inefficient and manual processes. The good news is that change is in the air: with a …
Soft credit checks: the gateway to better outcomes February 3, 2020 Verdict Staff Soft credit checks: the gateway to better outcomes
Car finance is an important element of the motor industry. Over the years, millions of drivers have valued finance’s ability to spread the cost of …
FCA intervention: how should the industry respond?
Last month, the Financial Conduct Authority (FCA) announced plans to ban the way in which some car retailers, and other motor finance brokers, receive commission …
F&I professionals have a duty to stay competent
On 9 December this year, the FCA’s Senior Managers and Certification Regime (SMCR) for consumer credit firms – including motor finance sellers – comes into …
Millennial myth busting: what do they really want from lenders?
Sarah Jackson, director at Equiniti Credit Services, reveals some surprising statistics about millennials’ attitudes to credit, and explores what it all means for lenders targeting …
#talk2resolve: communication to avoid escalation
Last month, the Motor Ombudsman launched its #talk2resolve campaign, which aimed to highlight the importance of consumers speaking to motor businesses directly to resolve a …
Alphera financial services: a fireside chat with Spencer Halil
Alfa’s Igor Szabados sat down with Spencer Halil, director at Alphera Financial Services, to discuss the current motor finance landscape and Alphera’s development plans for …
Beyond the FCA report: the new rules of engagement
There is no denying that it is a very interesting time to be in the automotive finance and insurance market, and like it or not, …
Tax and the motor trade: common issues and considerations
HM Revenue and Customs (HMRC) is very aware that there are some common employment tax issues for motor retailers that are often treated incorrectly. It …
Motor finance review: some doubts about the FCA’s final findings
On 4 March, the Financial Conduct Authority (FCA) published its conclusions on the consumer motor finance industry. While its interim report praised the industry for …