Online car marketplace Cazoo has appointed Fern Wake as its chief of operations, as the company scales up its operations to meet growing demand.
Wake joins from Farmdrop where she served as chief operating officer, overseeing a team of 180 across purchasing, distribution and fulfilment. Wake has over 20 years’ experience in key operational and distribution roles, having previously been group operations director at LoveFiLM running operations across Europe and prior to that as one of the earliest UK employees in operations at Amazon.
At Cazoo, Wake will be responsible for the operations and logistics teams including Cazoo’s reconditioning facilities in Corby in partnership with BCA and its distribution hubs across the UK as well as its team of over 100 delivery specialists and fleet of single car transporters. She joins the Cazoo executive team and will report directly to its chief commercial officer, Paul Whitehead.
Commenting on her new role, Wake said: “I am delighted to have joined the Cazoo team. The pace at which the team are moving and what they have achieved so far is very exciting. I am looking forward to working with the teams in both Corby and London and in our hubs across the UK and ensuring we are operationally efficient in order to ensure Cazoo delivers an exceptional experience for UK used car buyers.”
Paul Whitehead added: “We are delighted to welcome Fern to the Cazoo team. Her extensive operations and logisitics experience will add real value to the team and ensure we deliver on our promise to make buying a used car no different than buying any other product online today and that our customers love the process of buying a used car as much as they love the car itself.”
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