Close Brothers Motor Finance has appointed Jaco Wilsenach as chief operating officer.
He succeeded Liam Queegan, who at the end of last year moved to Cox Automotive as managing director of its stock funding arm, NextGear Capital.
Wilsenach’s careers spans two decades across finance and tech. He began as operations manager at IT manufacturer HP in South Africa, and subsequently held positions at Barclays, Vodafone and Virgin Media.
As chief operating officer, Wilsenach will oversee implementation of new technologies in Close Brothers’ motor finance business, like Codeweavers’ “Showroom” finance quote software.
He will also oversee a trial to use robotics to manage pay-outs to dealers.
James Broadhead, chief executive officer at Close Brothers Motor Finance, said: “We are thrilled that Jaco has joined us. His experience in customer experience and business change is second to none and will help us to continue to deliver seamless service to our dealers and customers alike.
“With his experience and knowledge, Jaco will strengthen our already highly experienced operations team, and is the perfect person to implement our innovative business transformation strategy.”
Wilsenach: “I feel very lucky to have the opportunity to work at Close Brothers Motor Finance, having heard so much about their dealer partnerships and service-led ethos. I intend to carry that ethos through and ensure our unique service and value proposition remains at the heart of everything we do.
“I’m confident that I can use all of my past experiences to bring new insight to the operational and change needs of the business and I look forward to working closely with the talented team here.”