Open Text had six patents in ecommerce during Q1 2024. Open Text Corp’s patents focus on intelligent delivery of communications using machine learning to select the most effective channel based on recipient and context data. Another patent involves a data analyzer receiving and validating data reports from a client device, updating information, and generating a data analysis report for user download. These innovations streamline communication processes and enhance data analysis capabilities. GlobalData’s report on Open Text gives a 360-degree view of the company including its patenting strategy. Buy the report here.

Open Text grant share with ecommerce as a theme is 66% in Q1 2024. Grant share is based on the ratio of number of grants to total number of patents.

Recent Patents

Application: Systems and methods for intelligent delivery of communications (Patent ID: US20240106774A1)

The patent filed by Open Text Corp. describes systems, methods, and products for intelligent delivery of communications using a machine learning engine that identifies the most effective output channel based on recipient and context information. This eliminates the need for complex static communication flows by dynamically selecting the output channel for each communication. The system includes components such as a communication generator, communication flow engine, and communication delivery tracker to facilitate the generation and delivery of runtime communications to recipients through internal or external system output connectors.

The method outlined in the patent involves the communication flow engine sending requests to the communication generator to create runtime communications based on enterprise events received from the communication delivery tracker. These runtime communications are tailored to recipients based on attributes received from a data platform, with delivery events further influencing the communication sent to each recipient. The system can handle multiple recipients receiving different types of communications through internal and external system output connectors. Additionally, the patent covers the storage of delivery events in an event database and the processing of communication flow models based on flow events received by the communication flow engine.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.