26th Private Banker International Global Wealth Summit and Awards 2016

The Fullerton Hotel Singapore   14-Oct-2016
Event Partner

Premier Partner

Associate Partner

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Luxury Partner

Table Host

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About

Mastering a fine balance: Costs, complexity and customer centricity

Private banking has had a tumultuous few years, battling challenges that range from squeezed profit margins to increased transparency to rising regulatory burdens to loss of clients’ trust and loyalty. How can private banks ensure success in an ever-changing and demanding landscape?

The 26th Private Banker International Global Wealth Summit and Awards brings together private banks, family offices, independent wealth managers and intermediaries in an active discussion of the key issues facing the industry. The informative and inspiring keynote sessions and informal conversations provide a setting for you to join other high-profile event guests and industry experts in engaging conversations, covering strategies, business practices and partnerships to meet the challenges of a changing private banking landscape.

On its 26th year, The PBI Global Wealth Summit is the longest continuously-running global summit in the wealth management and private banking sector, bringing together the most senior private banking leaders and experts to discuss key industry trends and topics in the private banking and wealth management business.

The combined Summit and Awards dinner provides the opportunity for you to network with other like-minded professionals, meet potential new business partners and hone your own institution’s strategy and competitive positioning.

To request a copy of the agenda, click here.

About the PBI Global Wealth Awards

These tributes to the best-of-breed players aim, above all, to be fair and objective benchmarks for the global private banking and wealth management business. The awards have been created to identify industry leaders and those individuals and organisations that are setting new standards. Crucially, they will identify the best practice institutions – those that have done the most in the past year to advance and strengthen wealth management as an industry.

The judging criteria include the ability of institutions to demonstrate a clear and unique strategy to grow their business, regionally or globally; banks that have made the most investment in people and systems to develop their business; banks showing the most innovation in products/services; banks with demonstrably superior client services; and institutions that have strengthened and extended the global reach of their brands.

From the nominations, three institutions or individuals will be short-listed for each award. The final selection will be made by PBI’s judging panel, comprising independent specialists in wealth management and our editorial staff.

About Private Banker International

Private Banker International (PBI) is the leading journal for the global wealth industry. Launched in 1987, it is the longest established international wealth industry title and has won a reputation as a cutting-edge working tool for private bankers, relationship managers and other industry professionals.

About Timetric

The 26th Private Banker International Global Wealth Summit and Awards is organised by Timetric – an independent provider of online data, analysis and advisory services on key growth economies and sectors. We provide integrated information services covering risk assessments, forecasts, industry analysis, and market intelligence.

A unique global brand, Timetric is renowned for innovative, independent thinking in financial services and professional services markets. We offer over 25 years’ experience in the provision of authoritative, valued-added information, research and analysis, news services, research reports, conferences and other events.


Attend

The Fullerton Hotel Singapore
14th October 2016

Topics Include:

  • Defining the new normal in Private Banking
  • Managing young and old money right – Deep dive into the world of investment
  • Segmentation supremacy: Serving the ultra wealthy
  • Masterclass on Enhancing advisor and client experience
  • PLUS! Two Future Vision sessions featuring Global Heads of Private Banking

 

Who Should Attend?
Attendees from all areas of private banking and wealth management find value from high level interactive discussions, allowing them to assess the vision of industry leaders. The agenda is designed for CEO’s, C-Suite, Senior VP’s, Managing Directors, Directors, Relationship Managers, Investment Managers, Portfolio Managers, Product Managers, Fund Selectors, and Operational Leaders from Private Banking, Priority Banking and Wealth Management Institutions.

 

What Will You Benefit From?
Attending the 26th PBI Global Wealth Summit will provide you with:

  • Insight on the wealth management landscape directly from the masters of the game
  • Close interaction with the most eminent among your industry peers and stay abreast with current trends and opportunities
  • Critical acumen in client and service strategy to drive your institution to the next level
  • Unrivalled opportunity to network with leaders and industry shapers

For more than 25 years, Private Banker International has been the premier source of news and analysis for the global wealth management community. We provide you with the most comprehensive, timely and relevant news, analysis and data to inform your strategic decision..

 

To request for the agenda and attendance details, please email events@sg.timetric.com.


Testimonials

Judges

Venue

The Fullerton Hotel Singapore

The Fullerton Hotel Singapore
1 Fullerton Square, Singapore 049178

Strategically located in the heart of the financial and arts districts along the charming Singapore River and Marina Bay, The Fullerton Hotel Singapore successfully blends its illustrious heritage with contemporary style, personalized service, and excellent dining to offer a true destination experience. Transformed from The Fullerton Building – a magnificent neoclassical landmark built in 1928, it was once home to the nation’s General Post Office, The Exchange and the prestigious Singapore Club – all of which played a pivotal role in the history of Singapore. The historic significance and monumental architecture makes the building eminently suited for a grand hotel.

The Fullerton Hotel Singapore enjoys close proximity to the finest arts and entertainment belts in the city, the Raffles Place Mass Rapid Transit (subway) station is a few minutes’ walk away, a bus stop is just at our doorstep and the Singapore Changi International Airport is less than a 30 minutes’ drive away. Rooms and suites either overlook the sunlit atrium courtyard, or have balconies that open out to sweeping panoramas of the city skyline, Singapore River promenade or Marina Bay.


Speakers

Sponsors


Event Partner

BNP Paribas Wealth Management


Gain worldwide exposure and meet your marketing objectives by sponsoring the 26th Private Banker International Global Wealth Summit and Awards 2016.
The 26th PBI Global Wealth Summit and Awards 2016 will welcome senior-level attendees from all areas of private banking and wealth management, including CEO’s, C-Suite, Senior VP’s, Managing Directors, Directors, Relationship Managers, Investment Managers, Portfolio Managers, Product Managers, Fund Selectors, and Operational Leaders from Private Banking, Priority Banking and Wealth Management Institutions.
Timetric provides the perfect platform to target industry leaders and influencers and showcase your products and services in an exclusive forum. Our events allow you to ensure maximum return on investment and the opportunity to assert yourself as a leading partner within your industry.
We offer a wide range of sponsorship packages for thought leadership, networking, branding and exhibiting options. To know more about sponsorship opportunities at the 26th PBI Global Wealth Summit and Awards 2016, you may contact The Sponsorship Team at events@sg.timetric.com


https://wealthmanagement.bnpparibas/asia/en.html

Premier Partner

Contineo


http://contineo.link/

Associate Partner

Avaloq


https://www.avaloq.com.sg/

Associate Partner

Parimigiani Fleurier


http://www.parmigiani.ch/en/

Luxury Partner

Bank of Singapore


http://www.bankofsingapore.com/en-us/index

Table Host

Credit Suisse Private Banking


https://www.credit-suisse.com/sg/en.html

Table Host

DBS Treasures Private Client


http://www.maybankprivatewealth.com/en/highlights.html

Table Host

Emirates NBD


https://www.rbcwealthmanagement.com/

Table Host

Maybank Private Wealth


https://www.ubs.com/sg/en/wealth_management.html

Table Host

RBC Wealth Management




Table Host

UBS Wealth Management



Table Host





Awards

ELIGIBLE INSTITUTIONS FOR THE 26TH PRIVATE BANKER INTERNATIONAL GLOBAL WEALTH SUMMIT AND AWARDS 2016 INCLUDE:

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The most prestigious awards in the Global Private Banking Industry are to be announced by senior wealth journal, Private Banker International, on October 14th2016 at a glittering awards gala dinner to be held at the Fullerton Hotel in Singapore.

These accolades for the best and brightest wealth management institutions will be unveiled at the Wealth Summit being held by Private Banker International (PBI) in Singapore, an event now in its 26th year.

These industry honours have become established as the awards that the private banking business really values. An independent panel of judges and the worldwide readership of PBI are used to assess the entries of competing wealth players.

To request a nomination pack, please email awards@sg.timetric.com

The closing date for nominations is July 15th 2016.  In order to be considered for the respective awards, please complete the awards submission pack and send it to awards@sg.timetric.com


Award Categories for 2016 are:

Institutional Awards
Outstanding Private Bank – North Asia
Outstanding Private Bank – South Asia
Outstanding Private Bank – Southeast Asia
Outstanding Private Bank – Asia Pacific Regional Player
Outstanding Global Private Bank – Asia Pacific
Outstanding Global Private Bank – Europe
Outstanding Global Private Bank – North America
Outstanding Global Private Bank – Latin America
Outstanding Global Private Bank – Middle East
Outstanding Global Private Bank – Africa
Outstanding Global Private Bank (Overall)

Service Proposition Awards
Outstanding Wealth Management Service for the Affluent
Best Family Office Offering
Best Next-Generation Offering
Outstanding Private Bank for UHNW Clients
Outstanding Philanthropy Offering
Outstanding NRI/Global Indians Offering
Best Discretionary & Advisory Service Offering
Most Effective Investment Service Offering
Outstanding Wealth Planning and Trust Provider

Strategy Awards
Outstanding Wealth Manager-Customer Relationship Service and Engagement
Outstanding Private Bank for growth strategy – Organic
Outstanding Private Bank for growth strategy – M&A
Outstanding Wealth Management Technology Initiative – Front End
Outstanding Wealth Management Technology Initiative – Back Office
Most Innovative Digital Offering
Most Innovative Business Model

People Awards
Outstanding RM Training and Development Programme
Outstanding Young Private Bankers*
* Open to Private Bankers 40 and below
Outstanding Private Banker – Asia Pacific
Outstanding Global Private Banker
Rising Star for Asia-Pacific


INSTITUTIONS 

Outstanding Private Bank – North Asia

WINNER: HSBC PRIVATE BANK
Highly Commended: BNP PARIBAS WEALTH MANAGEMENT
Highly Commended: KEB HANA BANK

Outstanding Private Bank – South Asia

WINNER: CITI PRIVATE BANK
Highly Commended: DBS PRIVATE BANK

Outstanding Private Bank – Southeast Asia

WINNER: BANK OF SINGAPORE
Highly Commended: MAYBANK PRIVATE WEALTH
Highly Commended: CIMB PRIVATE BANKING

Outstanding Regional Private Bank – Asia Pacific

WINNER: DBS PRIVATE BANK
Highly Commended: BANK OF SINGAPORE
Highly Commended: TAISHIN BANK

Outstanding Global Private Bank – Asia Pacific

WINNER: UBS AG

Outstanding Private Bank – Africa

WINNER: STANDARD BANK

Outstanding Private Bank – Europe

WINNER: BNP PARIBAS WEALTH MANAGEMENT
Highly Commended: KBL EUROPEAN PRIVATE BANKERS
Highly Commended: SOCIETE GENERALE PRIVATE BANKING

Outstanding Private Bank – Middle East

WINNER: EMIRATES NBD PRIVATE BANKING
Highly Commended: CREDIT SUISSE AG

Outstanding Private Bank – Latin America

WINNER: ITAU PRIVATE BANK

Outstanding Private Bank – North America

WINNER: RBC WEALTH MANAGEMENT
Highly Commended: BANK OF MONTREAL
Highly Commended: FIELD POINT PRIVATE

Outstanding Global Private Bank – Overall

WINNER: UBS AG

SERVICE PROPOSITION

Outstanding Wealth Management Service for the Affluent

WINNER: CITIGOLD PRIVATE CLIENT
Highly Commended: DBS TREASURES PRIVATE CLIENT

Best Family Office Offering
WINNER: CREDIT SUISSE AG
Highly Commended: BNP PARIBAS WEALTH MANAGEMENT
Highly Commended: UBS WEALTH MANAGEMENT

Best Next-Generation Offering

WINNER: CREDIT SUISSE AG
Highly Commended: BNP PARIBAS WEALTH MANAGEMENT
Highly Commended: CITI PRIVATE BANK

Outstanding Private Bank for UHNW Clients

WINNER: BNP PARIBAS WEALTH MANAGEMENT
Highly Commended: CITI PRIVATE BANK

Outstanding Philanthropy Offering

WINNER: COUTTS
Highly Commended: UBS WEALTH MANAGEMENT

Outstanding NRI/Global Indians Offering

WINNER: EMIRATES NBD PRIVATE BANKING
Highly Commended: CITI PRIVATE BANK

Best Discretionary & Advisory Service Offering

WINNER: CREDIT SUISSE AG
Highly Commended: BANK JULIUS BAER
Highly Commended: CROSSINVEST (ASIA) PTE LTD

Most Effective Investment Service Offering

WINNER: ITAU PRIVATE BANK
Highly Commended: BANK OF MONTREAL

Outstanding Wealth Planning & Trust Provider

WINNER: HSBC PRIVATE BANK

STRATEGY

Most Innovative Digital Offering

WINNER: CREDIT SUISSE AG
Highly Commended: UBS WEALTH MANAGEMENT

Most Innovative Business Model

WINNER: KEB HANA BANK
Highly Commended: CITIGOLD PRIVATE CLIENT
Highly Commended: TAURUS WEALTH ADVISORS

Outstanding Private Bank for Growth Strategy – M&A
WINNER: BANK JULIUS BAER
Highly Commended: UNION BANCAIRE PRIVEE

Outstanding Private Bank for Growth Strategy – Organic

WINNER: MAYBANK PRIVATE WEALTH
Highly Commended: NOAH HOLDINGS LIMITED

Outstanding Wealth Manager – Customer Relationship Service and Engagement

WINNER: SOCIETE GENERALE PRIVATE BANKING

Highly Commended: RBC WEALTH MANAGEMENT

Outstanding Wealth Management Technology Initiative – Front End

WINNER: CREDIT SUISSE AG
Highly Commended: CONTINEO LIMITED
Highly Commended: CAIXA BANK

Outstanding Wealth Management Technology Initiative – Back Office

WINNER: UBS WEALTH MANAGEMENT
Highly Commended: AVALOQ SOURCING ASIA PACIFIC (SINGAPORE) PTE LTD
Highly Commended: MAYBANK PRIVATE WEALTH

PEOPLE AWARDS

Outstanding RM Training & Development Programme

WINNER: CITIGOLD PRIVATE CLIENT
Highly Commended: STANDARD BANK

Outstanding Young Private Bankers

JESSY LAI, CIMB PRIVATE BANKING
OOI THENG SHAN, CIMB PRIVATE BANKING
PATRICK TAN, CIMB PRIVATE BANKING
IVY CHENG, MAYBANK PRIVATE WEALTH
JACK LIM, MAYBANK PRIVATE WEALTH
JENNY CHIN, MAYBANK PRIVATE WEALTH
YVONNE HO, MAYBANK PRIVATE WEALTH
EUGENE TAN, DBS PRIVATE BANK
GAURAV VIJAY WAHI, DBS PRIVATE BANK
HUSSAIN POONAWALLA, DBS PRIVATE BANK
KAREN LAM, DBS TREASURES PRIVATE CLIENT
KELVIN TAN CHUN HOE, DBS TREASURES PRIVATE CLIENT
KENNETH CHOI KING YU, DBS TREASURES PRIVATE CLIENT
MICHELE TAN MEI LING, DBS PRIVATE BANK
SANTOSH RAO, DBS TREASURES PRIVATE CLIENT
SHERYL HO, DBS TREASURES PRIVATE CLIENT
SULAIMAN, DBS TREASURES PRIVATE CLIENT
SUSAN TAN BEE WAH, DBS TREASURES PRIVATE CLIENT
PIERRE DEPARPE, SOCIETE GENERALE PRIVATE BANKING

Rising Star for Asia Pacific

SAMUEL LIN, TAISHIN BANK

Outstanding Private Banker – Asia Pacific

MIGNONNE CHENG, BNP PARIBAS WEALTH MANAGEMENT

Outstanding Global Private Banker

BORIS COLLARDI, BANK JULIUS BAER

Private Banker International Wealth Awards 2016 – Citations on Winners
(Please attribute the following quotes to Meghna Mukerjee, Editor, Private Banker International)

INSTITUTIONS

Outstanding Private Bank – North Asia: HSBC PRIVATE BANK

HSBC Bank’s extensive networks in Mainland China and Hong Kong with its 150 years history gives it a strong hold as one of the leading private banks in the North Asia. This enables HSBC Bank to offer a spectrum of offerings to their wealthy clients in the region to meet their increasing demand for sustainable, effective investments through enhanced product offerings such as Core Multi-Asset Solution, unique real estate investment opportunities and Stock Borrowing and Lending services, and seamless coverage through deepened intra-group collaboration initiatives.

Outstanding Private Bank – South Asia: CITI PRIVATE BANK

Citi Private Bank leverages on its wealth of experience and insights, and strong client segmentation strategy, to successfully provide the most comprehensive and industry-leading wealth management solutions to its clients who are amongst the most successful and influential individuals and families in South Asia. Citi Private Bank’s strong focus on delivering expertise and a premier level of service while helping to grow, manage and preserve the wealth of its clients, translates into exceptional business performance in the region.

Outstanding Private Bank – Southeast Asia: BANK OF SINGAPORE

Since its inception in 2010, the Bank of Singapore has strengthened its foothold in the Southeast Asia region. The recent acquisition of Wealth and Investment (WIM) Management Business of Barclays Bank PLC in Singapore and Hong Kong has resulted in robust AUM growth, putting them within the top five private banks in Asia.  Bank of Singapore’s value proposition as Asia’s Global Private Bank differentiates them from competitors – while they are rooted in Asia, they offer global views and investment ideas and solutions, complemented wealth planning and premium advisory services.

Outstanding Regional Private Bank – Asia Pacific: DBS PRIVATE BANK

Building on their reputation as Asia’s safest and best bank, DBS Bank’s expertise in Asian markets have enabled them to have consistent growth and have fostered their leading position in the private banking business in the Asia Pacific region.  Their consistent strong growth since 2011 leading to their rise to 6th place in the Asian Private Banker’s 2015 AUM table, is driven by their customer-centric strategic priorities, innovative and sustainable business model and focus on improvement in client experiences and product offerings.  DBS Private Bank consistently adds value to their client’s businesses and management solutions through their belief in being a part of the wealth creation process through their one bank solution.

Outstanding Global Private Bank – Asia Pacific: UBS AG

One of the world’s leading financial firms with over 50 years of wealth management experience in Asia, particularly in key economies like Singapore, China, and Japan, UBS Wealth Management brings a broad range of offerings and services, delivered through an advisory process that is aligned to client’s investment goals and their desired outcomes. Recent milestones in the region include opening a new Shanghai branch in March 2016 and a new Kowloon office in Hong Kong in April 2016.

Outstanding Global Private Bank – Africa: STANDARD BANK

With a heritage of over 150 years, the Standard Bank Group has a presence in 20 countries in sub-Saharan Africa and 14 countries outside of Africa.  With their ‘on-the-ground’ expertise they understand specific country nuances and their impact on the markets in which they operate.  This unique positioning allows them to be agile and to leverage opportunities in the African context.  Along with geographical lines they continue to diversify their client book by devising strategies to target discrete customer segments, placing a strong focus on generational wealth and banking the family, further entrenching relationships with clients’ entire families. Standard Bank’s success is evident with impressive total AUM growth rates of 27% in South Africa, 41% in Nigeria and 71% in Kenya for 2015.
Outstanding Private Bank – Europe: BNP PARIBAS WEALTH MANAGEMENT
BNP Paribas Wealth Management is a leading global private bank and the number one private bank in large European markets.  With a new digital ecosystem, a ‘one-stop-shop’ serving wealthy individuals, shareholder families and entrepreneurs and exclusive access to investment strategies and innovative offering initiatives, their clients benefit from their worldwide presence and strong global capabilities. BNP Paribas Wealth Management has €327 billion worth of assets under management, is present in three hubs in Europe, Asia and the US, and has over 6,600 professionals to provide private investor clientele with solutions for optimizing and managing their assets.

Outstanding Private Bank – Middle East: EMIRATES NBD PRIVATE BANKING
Emirates NBD is the leading local Private Banking services provider in the Middle East region. As part of their value proposition, they offer the entire breadth of banking and financial services to a diverse group of clients, enabled by a client-centric model, expertise in regional and international investments across asset classes, and use of innovative client interaction channels and technology. With the integrated Wealth Management Advisory model – combining the expertise of Private Banking, Asset Management and Brokerage services in close collaboration with Investment banking – Emirates NBD ensures that its diverse clients’ needs are met.

Outstanding Private Bank – Latin America: ITAU PRIVATE BANK

Over the past few years, Itau Private Bank has generated results that surpassed their previous records in every single period; and even in times of market turbulence in 2015 their commitment to safety and risk management prevailed with the bank securing a registered 27.5% share of Brazil’s domestic market and achieving record-high client satisfaction rates and winning major industry awards. They believe that creating long-term value means conducting their business in a way that is sustainable and beneficial for the stakeholders, of which they are an active part.  The largest non-public bank in Latin America in terms of total assets and with 91 years of history, Itau Private Bank remains true to their vision to be the leading bank in sustainable performance and customer satisfaction.

Outstanding Private Bank – North America: RBC WEALTH MANAGEMENT

RBC Wealth Management is one of the world’s top five largest wealth managers, with an award-winning advisor network serving high-net-worth clients from key hubs in Canada, the UK, the US and Asia. Their 4,695 financial consultants, advisors, private bankers and trust officers are guided by a commitment to put clients first.  RBC Wealth is a leading private banking player in the U.S in terms of assets and number of advisors.  The recent acquisition of City National Bank (CNB) in 2015 demonstrates their commitment to further build their expertise as a private banking and wealth management leader, and creates a powerful and scalable engine for growth, enhancing their overall US wealth and asset management.

Outstanding Global Private Bank – Overall: UBS AG

UBS Wealth Management, an integrated bank with global reach and local presence, provides holistic investment advice and solutions tailored to the individual needs of wealth private clients, who benefit from bespoke institutional coverage and global execution by dedicated specialists. Their robust framework and extensive global reach with over 900 investment specialists allows them to capture growth in Asia pacific, global emerging markets and the ultra-high-net-worth segment all under one concise investment view, the UBS House View.  Delivering differentiated solutions through an advisory process that aligns with clients’ investment goals and desired outcomes – UBS Wealth Management is a worth winner of the Overall Outstanding Global Private Bank award.

SERVICE PROPOSITION

Outstanding Wealth Management Service for the Affluent: CITIGOLD PRIVATE CLIENT

For another year running, Citigold Private Bank has become the bank to beat when it comes to servicing affluent clientele.  In Asia, Citi stands at the top of the AUM league table with over $210B in footings across its CItigold Private Client and Citibank Private Bank segments.  They excel by combining a sophisticated wealth management offer with convenient 24/7 transactional banking to deliver personal wealth and business banking advisory, exclusive benefits and preferred access to Citi’s network. Their focus on client centricity and a world-class differentiated offering have borne clear results with their affluent clients ranking them number one in nine out of eleven markets for net promoter score in 2015.
Best Family Office Offering: CREDIT SUISSE AG
Wealth Management is not just about transactions; it is about forging deep relationships of trust. Perhaps more than in any other part of the world, Asian clients and families value the longevity and depth of relationships. Credit Suisse, having supported the current generational leaders of business families in Asia since the 1970’s, and their dedicated family office services team work closely with relationship managers and their clients in helping to strengthen ultra-high-net-worth families’ ability to successfully preserve, grow and transfer their legacy across generations and market cycles.  They achieve this by delivering impartial advice in the areas of family legacy and investment governance based on their long-term plans and needs.

Best Next-Generation Offering: CREDIT SUISSE AG

As a leading global private and integrated bank, Credit Suisse focuses on building relationships not just with the current generation of clients that run and create wealth, but also with the younger next generation inheriting the family legacy.  Credit Suisse provides its Next Generation clients with broader understanding of the personal challenges that families and their next generation face, and offer professional insights on how they can navigate these issues.  They aim to educate the next generation of Credit Suisse’s UHNW clients, preparing them to continue the legacy of their families’ business and wealth.  Their focus on seminars and education demonstrates the bank’s commitment to a socially responsible and holistic approach to serving clients.

Outstanding Private Bank for UHNW Clients: BNP PARIBAS WEALTH MANAGEMENT

BNP Paribas Wealth Management has strong global presence and a significant footprint in Hong Kong, Singapore, Taiwan, China and India, providing a full range of wealth management products and services including investment services, wealth planning and financial solutions. The “one-stop-shop” model and approach enables clients to benefit not only from the expertise of their private bankers but also all of BNP Paribas Group divisions. Through a unique and dedicated team of experts, BNP Paribas Wealth Management is able provide bespoke solutions to the ultra-high net worth clients.

Outstanding Philanthropy Offering: COUTTS

Having forged a name as experts in philanthropy amongst high and ultra-high net worth individuals, The Coutts Institute provides a ‘one-stop-shop’ that caters to every aspect of clients’ philanthropic requirements.  With long-standing insight and expertise, the team draws on a combination of advisory services, forums and thought leadership to further clients’ philanthropic ambitions and raise awareness of the scale and means of giving globally.  Client feedback denotes that team’s approach is invaluable in ensuring the smooth and sustainable running of clients’ operation – which in turn frees them up to focus on the causes they care about.

Outstanding NRI/Global Indians Offering: EMIRATES NBD PRIVATE BANKING

As the demographic comprising the largest expatriate population in the UAE, the South Asian diaspora represents a key focus market for Emirates NBD Private Bank. Boasting one of the largest Global South Asian Business (GSAB) teams in the MENA region, the bank has developed a strategy to deepen their GSAB coverage and appeal to NRI clients with innovative features such as DirectRemit to India in 60 seconds, the fastest bank transfer service in the UAE. Their belief in an integrated Wealth Management Advisory model and commitment to digital transformation is paying off in strides with a 30% volume increase of online and mobile transactions last year as well as a steady increase in their customer satisfaction score.

Best Discretionary & Advisory Service Offering: CREDIT SUISSE AG

Recognizing the need to adopt a consistent approach towards delivering discretionary and advisory service offerings, Credit Suisse rolled out Portfolio Solutions in APAC in 2014 to offer clients discretionary and advisory services in one continuum. Since the roll-out of this service, Credit Suisse has more than doubled AUM of discretionary and advisory mandates and grown revenues by 30% annually.  The excellent result is testimony to the effectiveness of this dedicated service model as a unique value proposition amongst private banks.

Most Effective Investment Service Offering: ITAU PRIVATE BANK

Over the past few years, Itau Private Bank has generated results that surpassed its previous records in every single period.  They aim for long-term value based on client satisfaction, the perpetuation of wealth for future generations, prudent risk management and maintaining the best team in the market.  Despite recent market turbulence, Itau has maintained its leading position in the Latin American private banking sector, with over BRL 267 billion in assets under management.
Outstanding Wealth Planning & Trust Provider: HSBC PRIVATE BANK
Entering their 70th anniversary, HSBC Private Bank’s long term commitment of resources and expertise to family trust and succession planning remains one of the key reasons they are the market leaders in wealth planning, family governance and next generation support.  HSBC’s increased collaboration across their Global Businesses has had a positive impact for both the Private Bank and their clients; ensuring efficient support to deliver solutions to meet clients’ private, corporate and investment banking needs.

STRATEGY AWARDS

Most Innovative Digital Offering: CREDIT SUISSE AG

The digital platform offered by Credit Suisse is clearly differentiated from other offerings in the market by delivering a defined value proposition for their target client segment: strategic investors who remain highly engaged in their investment decisions.  Credit Suisse has kept the model simple, personal, secure, they empower their clients to seize market opportunities and deepen their relationship with the Credit Suisse team through a suite of collaboration tools on this secured channel.  The best testament is the strong client usage statistics which show increasing trend of sign ups and usage of the digital platform app.

Most Innovative Business Model: KEB HANA BANK

KEB Hana Bank provides high-end and personalised wealth management solutions and capitalises on its strong brand value and history to expand beyond traditional private banking to offer its clients innovative services. The group is the market leader in Korea with high private banking productivity, strong risk management frameworks and long term relationship and life care services. Being driven by pre-empting the needs of its wealthy clients, KEB Hana Bank has taken a dynamic approach to segmentation and also made organisational changes such as launching the ’Wealth Management Group’  in 2015 to ensure enhanced client centricity. On the technology side, it has embodied a culture of innovation and invested heavily in robo-advisory, data, analytics and security capabilities. Its successful expansion, robust knowledge bank and horizontal business lines diversification is impressive, and positions the bank for lasting future success.

Outstanding Private Bank for Growth Strategy – M&A: BANK JULIUS BAER

Julius Baer, an independent pure-play private bank with a truly open product platform, has taken on a string of successful M&A activities in recent years that have allowed it to attain dynamic growth and scale. It’s acquisition of Merrill Lynch’s International Wealth Management business outside of the US has strengthen and extended its all-round global footprint. Through this acquisition, Julius Baer finally opened for business in India in September 2015, at a time when several global private banking players are exiting that specific market. The acquisition of an additional 60.1% stake in Kairos Investment Management SpA (Kairos), which was completed on 1 April 2016, brought the Group’s total ownership of Kairos to 80%.  Additionally, with the successful closing of the Commerzbank International SA Luxembourg acquisition in July 2016, the Swiss bank has positioned itself as a global heavyweight to watch.

Outstanding Private Bank for Growth Strategy – Organic: MAYBANK PRIVATE WEALTH

Uniquely placed with physical presence in all 10 ASEAN countries, Maybank took a bold step in late 2013 to develop and launch their private banking platform, Maybank Private Wealth, in order to complete its overall wealth management proposition. Maybank Private Wealth has since enhanced its suite of products and services for high net worth clients, ensuring the success of its organic growth strategy by turning their focus to leverage Maybank Group’s existing client relationships across countries and business sectors.

Outstanding Wealth Manager – Customer Relationship Service and Engagement:  SOCIETE GENERALE PRIVATE BANKING

Due to regulatory changes and the revolution in information technologies, the client relationship is more important than ever. As a result, Societe Generale Private Banking has implemented a major initiative reflecting the bank’s determination to be the best in customer service.  Launched across all regions and for all teams – from bankers to support staff – the Customer Excellence program puts the client at the heart of every action, by way of client arenas and simplification of processes.  The bank’s aim to empower their staff to obtain concrete results through a strong feedback and coaching culture has proven to be highly successful with a satisfaction score of 7.8 out of 10 overall.
Outstanding Wealth Management Technology Initiative – Front End: CREDIT SUISSE AG
Credit Suisse’s has launched  a digital initiative with the goal to place the bank at the forefront of providing digital wealth management services to its current and next generation clients, while also creating a new private banking service delivery model. This initiative keeps the bank engaged in the innovation scene, which is typically uncommon in the private bank’s DNA.  The key to their success is leveraging this new digital platform to transform their service model, enabling them to focus on empowering clients and advisors through access to insight and a ‘shared environment’ where, through collaboration, they are able to make better and more informed decisions.

Outstanding Wealth Management Technology Initiative – Back Office: UBS WEALTH MANAGEMENT

Innovation has been amplified many times on many levels at UBS Wealth Management.  While developing and enhancing their client-facing and public offerings, they have been equally busy looking at how to make their client advisors work smarter, more efficiently and give them more time to spend looking after clients. As such, UBS has been actively working to bring today’s communication channels into how clients and client advisors hold their discussions, encrypt them to the highest possible standards developing technology that saves time and logs communications between client and their advisor.

PEOPLE AWARDS

Outstanding RM Training & Development Programme: CITIGOLD PRIVATE CLIENT

As a worldwide, multinational leader in wealth management, Citi intends to elevate their platform of Relationship Managers and expand the horizon of their role with clients through a unique and visionary training platform. The launch of the Citi Wharton Global Wealth Institute – a collaboration between Citi and The Wharton Business School – is providing their global advisor community with world-class business and executive training, offering a one-of-a-kind strategic educational program. This program imparts knowledge to Citigold and Citigold Private Client relationship managers in areas including client service, technical wealth management, leadership, ethics and personal effectiveness, all of which Citi believes are critical for serving clients broadly at an exceptional level.

Rising Star for Asia Pacific: SAMUEL LIN, TAISHIN BANK

With well over 25 years of experience in holding senior roles in the world of banking and finance, Samuel Lin is a visionary. He is the head of retail and wealth management for a bank that is the market leader in Taiwan and continues to be innovative and successful. Under his leadership, this bank has experienced a 17% Compound Annual Growth Rate in fee revenue and 15% Annual Growth Rate in numbers of high net worth customers between 2011 and 2015. The bank has also shaped a digital agenda to be one to watch. Samuel Lin has made sure to aggressively seek profitable opportunities across the region and seize them in a strategic way, and PBI expects him to help this Taiwanese bank to only grow in strength, profits and scale.

Outstanding Private Banker – Asia Pacific: MIGNONNE CHENG, BNP PARIBAS WEALTH MANAGEMENT

With almost four decades of experience in the financial world, having held a number of senior management roles across corporate, institutional banking and wealth management, chairman and chief executive for Asia Pacific and BNP Paribas Wealth Management, Mignonne Cheng – the winner of this year’s Outstanding Private Banker – Asia Pacific award – is a trend setter and has been decorated with prestigious accolades not only in Asia but also globally, such as the Chevalier de la Légion d’Honneur in France.

She has been a member of the Banking Advisory Committee and of the Consultative Committee of the Basic Law, when this mini-constitution was drafted. Her intricate knowledge, expertise, and understanding of the wealth management landscape across Asia Pacific has allowed the organisation she leads to garner notable achievements in the region and also double its assets under management since the end of 2012. And she continues to take it from strength to strength.

Outstanding Private Banker: BORIS COLLARDI, BANK JULIUS BAER
Boris Collardi, CEO of Julius Baer, is one of the most interesting and influential private bankers globally and has helped engineer as well as oversee a significant number of joint-ventures, strategic alliances and also the landmark M&A deal of 2012 with the acquisition of Merrill Lynch’s international private banking operations.

He has expounded the value of the bank’s focused business model and sound financials through his dynamic approach. Having had a stellar career, he was the youngest ever chief executive when he took charge of Julius Baer at the age of 35. And over the years, he has ensured it grows in depth, size and footprint to become a global heavyweight, steering a private bank that matches traditional roots with an innovative approach to modern challenges.



INSTITUTIONS 

Outstanding Private Bank – North Asia

WINNER: HSBC PRIVATE BANK
Highly Commended: BNP PARIBAS WEALTH MANAGEMENT
Highly Commended: KEB HANA BANK

Outstanding Private Bank – South Asia

WINNER: CITI PRIVATE BANK
Highly Commended: DBS PRIVATE BANK

Outstanding Private Bank – Southeast Asia

WINNER: BANK OF SINGAPORE
Highly Commended: MAYBANK PRIVATE WEALTH
Highly Commended: CIMB PRIVATE BANKING

Outstanding Regional Private Bank – Asia Pacific

WINNER: DBS PRIVATE BANK
Highly Commended: BANK OF SINGAPORE
Highly Commended: TAISHIN BANK

Outstanding Global Private Bank – Asia Pacific

WINNER: UBS AG

Outstanding Private Bank – Africa

WINNER: STANDARD BANK

Outstanding Private Bank – Europe

WINNER: BNP PARIBAS WEALTH MANAGEMENT
Highly Commended: KBL EUROPEAN PRIVATE BANKERS
Highly Commended: SOCIETE GENERALE PRIVATE BANKING

Outstanding Private Bank – Middle East

WINNER: EMIRATES NBD PRIVATE BANKING
Highly Commended: CREDIT SUISSE AG

Outstanding Private Bank – Latin America

WINNER: ITAU PRIVATE BANK

Outstanding Private Bank – North America

WINNER: RBC WEALTH MANAGEMENT
Highly Commended: BANK OF MONTREAL
Highly Commended: FIELD POINT PRIVATE

Outstanding Global Private Bank – Overall

WINNER: UBS AG

SERVICE PROPOSITION

Outstanding Wealth Management Service for the Affluent

WINNER: CITIGOLD PRIVATE CLIENT
Highly Commended: DBS TREASURES PRIVATE CLIENT

Best Family Office Offering
WINNER: CREDIT SUISSE AG
Highly Commended: BNP PARIBAS WEALTH MANAGEMENT
Highly Commended: UBS WEALTH MANAGEMENT

Best Next-Generation Offering

WINNER: CREDIT SUISSE AG
Highly Commended: BNP PARIBAS WEALTH MANAGEMENT
Highly Commended: CITI PRIVATE BANK

Outstanding Private Bank for UHNW Clients

WINNER: BNP PARIBAS WEALTH MANAGEMENT
Highly Commended: CITI PRIVATE BANK

Outstanding Philanthropy Offering

WINNER: COUTTS
Highly Commended: UBS WEALTH MANAGEMENT

Outstanding NRI/Global Indians Offering

WINNER: EMIRATES NBD PRIVATE BANKING
Highly Commended: CITI PRIVATE BANK

Best Discretionary & Advisory Service Offering

WINNER: CREDIT SUISSE AG
Highly Commended: BANK JULIUS BAER
Highly Commended: CROSSINVEST (ASIA) PTE LTD

Most Effective Investment Service Offering

WINNER: ITAU PRIVATE BANK
Highly Commended: BANK OF MONTREAL

Outstanding Wealth Planning & Trust Provider

WINNER: HSBC PRIVATE BANK

STRATEGY

Most Innovative Digital Offering

WINNER: CREDIT SUISSE AG
Highly Commended: UBS WEALTH MANAGEMENT

Most Innovative Business Model

WINNER: KEB HANA BANK
Highly Commended: CITIGOLD PRIVATE CLIENT
Highly Commended: TAURUS WEALTH ADVISORS

Outstanding Private Bank for Growth Strategy – M&A
WINNER: BANK JULIUS BAER
Highly Commended: UNION BANCAIRE PRIVEE

Outstanding Private Bank for Growth Strategy – Organic

WINNER: MAYBANK PRIVATE WEALTH
Highly Commended: NOAH HOLDINGS LIMITED

Outstanding Wealth Manager – Customer Relationship Service and Engagement

WINNER: SOCIETE GENERALE PRIVATE BANKING

Highly Commended: RBC WEALTH MANAGEMENT

Outstanding Wealth Management Technology Initiative – Front End

WINNER: CREDIT SUISSE AG
Highly Commended: CONTINEO LIMITED
Highly Commended: CAIXA BANK

Outstanding Wealth Management Technology Initiative – Back Office

WINNER: UBS WEALTH MANAGEMENT
Highly Commended: AVALOQ SOURCING ASIA PACIFIC (SINGAPORE) PTE LTD
Highly Commended: MAYBANK PRIVATE WEALTH

PEOPLE AWARDS

Outstanding RM Training & Development Programme

WINNER: CITIGOLD PRIVATE CLIENT
Highly Commended: STANDARD BANK

Outstanding Young Private Bankers

JESSY LAI, CIMB PRIVATE BANKING
OOI THENG SHAN, CIMB PRIVATE BANKING
PATRICK TAN, CIMB PRIVATE BANKING
IVY CHENG, MAYBANK PRIVATE WEALTH
JACK LIM, MAYBANK PRIVATE WEALTH
JENNY CHIN, MAYBANK PRIVATE WEALTH
YVONNE HO, MAYBANK PRIVATE WEALTH
EUGENE TAN, DBS PRIVATE BANK
GAURAV VIJAY WAHI, DBS PRIVATE BANK
HUSSAIN POONAWALLA, DBS PRIVATE BANK
KAREN LAM, DBS TREASURES PRIVATE CLIENT
KELVIN TAN CHUN HOE, DBS TREASURES PRIVATE CLIENT
KENNETH CHOI KING YU, DBS TREASURES PRIVATE CLIENT
MICHELE TAN MEI LING, DBS PRIVATE BANK
SANTOSH RAO, DBS TREASURES PRIVATE CLIENT
SHERYL HO, DBS TREASURES PRIVATE CLIENT
SULAIMAN, DBS TREASURES PRIVATE CLIENT
SUSAN TAN BEE WAH, DBS TREASURES PRIVATE CLIENT
PIERRE DEPARPE, SOCIETE GENERALE PRIVATE BANKING

Rising Star for Asia Pacific

SAMUEL LIN, TAISHIN BANK

Outstanding Private Banker – Asia Pacific

MIGNONNE CHENG, BNP PARIBAS WEALTH MANAGEMENT

Outstanding Global Private Banker

BORIS COLLARDI, BANK JULIUS BAER

Private Banker International Wealth Awards 2016 – Citations on Winners
(Please attribute the following quotes to Meghna Mukerjee, Editor, Private Banker International)

INSTITUTIONS

Outstanding Private Bank – North Asia: HSBC PRIVATE BANK

HSBC Bank’s extensive networks in Mainland China and Hong Kong with its 150 years history gives it a strong hold as one of the leading private banks in the North Asia. This enables HSBC Bank to offer a spectrum of offerings to their wealthy clients in the region to meet their increasing demand for sustainable, effective investments through enhanced product offerings such as Core Multi-Asset Solution, unique real estate investment opportunities and Stock Borrowing and Lending services, and seamless coverage through deepened intra-group collaboration initiatives.

Outstanding Private Bank – South Asia: CITI PRIVATE BANK

Citi Private Bank leverages on its wealth of experience and insights, and strong client segmentation strategy, to successfully provide the most comprehensive and industry-leading wealth management solutions to its clients who are amongst the most successful and influential individuals and families in South Asia. Citi Private Bank’s strong focus on delivering expertise and a premier level of service while helping to grow, manage and preserve the wealth of its clients, translates into exceptional business performance in the region.

Outstanding Private Bank – Southeast Asia: BANK OF SINGAPORE

Since its inception in 2010, the Bank of Singapore has strengthened its foothold in the Southeast Asia region. The recent acquisition of Wealth and Investment (WIM) Management Business of Barclays Bank PLC in Singapore and Hong Kong has resulted in robust AUM growth, putting them within the top five private banks in Asia.  Bank of Singapore’s value proposition as Asia’s Global Private Bank differentiates them from competitors – while they are rooted in Asia, they offer global views and investment ideas and solutions, complemented wealth planning and premium advisory services.

Outstanding Regional Private Bank – Asia Pacific: DBS PRIVATE BANK

Building on their reputation as Asia’s safest and best bank, DBS Bank’s expertise in Asian markets have enabled them to have consistent growth and have fostered their leading position in the private banking business in the Asia Pacific region.  Their consistent strong growth since 2011 leading to their rise to 6th place in the Asian Private Banker’s 2015 AUM table, is driven by their customer-centric strategic priorities, innovative and sustainable business model and focus on improvement in client experiences and product offerings.  DBS Private Bank consistently adds value to their client’s businesses and management solutions through their belief in being a part of the wealth creation process through their one bank solution.

Outstanding Global Private Bank – Asia Pacific: UBS AG

One of the world’s leading financial firms with over 50 years of wealth management experience in Asia, particularly in key economies like Singapore, China, and Japan, UBS Wealth Management brings a broad range of offerings and services, delivered through an advisory process that is aligned to client’s investment goals and their desired outcomes. Recent milestones in the region include opening a new Shanghai branch in March 2016 and a new Kowloon office in Hong Kong in April 2016.

Outstanding Global Private Bank – Africa: STANDARD BANK

With a heritage of over 150 years, the Standard Bank Group has a presence in 20 countries in sub-Saharan Africa and 14 countries outside of Africa.  With their ‘on-the-ground’ expertise they understand specific country nuances and their impact on the markets in which they operate.  This unique positioning allows them to be agile and to leverage opportunities in the African context.  Along with geographical lines they continue to diversify their client book by devising strategies to target discrete customer segments, placing a strong focus on generational wealth and banking the family, further entrenching relationships with clients’ entire families. Standard Bank’s success is evident with impressive total AUM growth rates of 27% in South Africa, 41% in Nigeria and 71% in Kenya for 2015.
Outstanding Private Bank – Europe: BNP PARIBAS WEALTH MANAGEMENT
BNP Paribas Wealth Management is a leading global private bank and the number one private bank in large European markets.  With a new digital ecosystem, a ‘one-stop-shop’ serving wealthy individuals, shareholder families and entrepreneurs and exclusive access to investment strategies and innovative offering initiatives, their clients benefit from their worldwide presence and strong global capabilities. BNP Paribas Wealth Management has €327 billion worth of assets under management, is present in three hubs in Europe, Asia and the US, and has over 6,600 professionals to provide private investor clientele with solutions for optimizing and managing their assets.

Outstanding Private Bank – Middle East: EMIRATES NBD PRIVATE BANKING
Emirates NBD is the leading local Private Banking services provider in the Middle East region. As part of their value proposition, they offer the entire breadth of banking and financial services to a diverse group of clients, enabled by a client-centric model, expertise in regional and international investments across asset classes, and use of innovative client interaction channels and technology. With the integrated Wealth Management Advisory model – combining the expertise of Private Banking, Asset Management and Brokerage services in close collaboration with Investment banking – Emirates NBD ensures that its diverse clients’ needs are met.

Outstanding Private Bank – Latin America: ITAU PRIVATE BANK

Over the past few years, Itau Private Bank has generated results that surpassed their previous records in every single period; and even in times of market turbulence in 2015 their commitment to safety and risk management prevailed with the bank securing a registered 27.5% share of Brazil’s domestic market and achieving record-high client satisfaction rates and winning major industry awards. They believe that creating long-term value means conducting their business in a way that is sustainable and beneficial for the stakeholders, of which they are an active part.  The largest non-public bank in Latin America in terms of total assets and with 91 years of history, Itau Private Bank remains true to their vision to be the leading bank in sustainable performance and customer satisfaction.

Outstanding Private Bank – North America: RBC WEALTH MANAGEMENT

RBC Wealth Management is one of the world’s top five largest wealth managers, with an award-winning advisor network serving high-net-worth clients from key hubs in Canada, the UK, the US and Asia. Their 4,695 financial consultants, advisors, private bankers and trust officers are guided by a commitment to put clients first.  RBC Wealth is a leading private banking player in the U.S in terms of assets and number of advisors.  The recent acquisition of City National Bank (CNB) in 2015 demonstrates their commitment to further build their expertise as a private banking and wealth management leader, and creates a powerful and scalable engine for growth, enhancing their overall US wealth and asset management.

Outstanding Global Private Bank – Overall: UBS AG

UBS Wealth Management, an integrated bank with global reach and local presence, provides holistic investment advice and solutions tailored to the individual needs of wealth private clients, who benefit from bespoke institutional coverage and global execution by dedicated specialists. Their robust framework and extensive global reach with over 900 investment specialists allows them to capture growth in Asia pacific, global emerging markets and the ultra-high-net-worth segment all under one concise investment view, the UBS House View.  Delivering differentiated solutions through an advisory process that aligns with clients’ investment goals and desired outcomes – UBS Wealth Management is a worth winner of the Overall Outstanding Global Private Bank award.

SERVICE PROPOSITION

Outstanding Wealth Management Service for the Affluent: CITIGOLD PRIVATE CLIENT

For another year running, Citigold Private Bank has become the bank to beat when it comes to servicing affluent clientele.  In Asia, Citi stands at the top of the AUM league table with over $210B in footings across its CItigold Private Client and Citibank Private Bank segments.  They excel by combining a sophisticated wealth management offer with convenient 24/7 transactional banking to deliver personal wealth and business banking advisory, exclusive benefits and preferred access to Citi’s network. Their focus on client centricity and a world-class differentiated offering have borne clear results with their affluent clients ranking them number one in nine out of eleven markets for net promoter score in 2015.
Best Family Office Offering: CREDIT SUISSE AG
Wealth Management is not just about transactions; it is about forging deep relationships of trust. Perhaps more than in any other part of the world, Asian clients and families value the longevity and depth of relationships. Credit Suisse, having supported the current generational leaders of business families in Asia since the 1970’s, and their dedicated family office services team work closely with relationship managers and their clients in helping to strengthen ultra-high-net-worth families’ ability to successfully preserve, grow and transfer their legacy across generations and market cycles.  They achieve this by delivering impartial advice in the areas of family legacy and investment governance based on their long-term plans and needs.

Best Next-Generation Offering: CREDIT SUISSE AG

As a leading global private and integrated bank, Credit Suisse focuses on building relationships not just with the current generation of clients that run and create wealth, but also with the younger next generation inheriting the family legacy.  Credit Suisse provides its Next Generation clients with broader understanding of the personal challenges that families and their next generation face, and offer professional insights on how they can navigate these issues.  They aim to educate the next generation of Credit Suisse’s UHNW clients, preparing them to continue the legacy of their families’ business and wealth.  Their focus on seminars and education demonstrates the bank’s commitment to a socially responsible and holistic approach to serving clients.

Outstanding Private Bank for UHNW Clients: BNP PARIBAS WEALTH MANAGEMENT

BNP Paribas Wealth Management has strong global presence and a significant footprint in Hong Kong, Singapore, Taiwan, China and India, providing a full range of wealth management products and services including investment services, wealth planning and financial solutions. The “one-stop-shop” model and approach enables clients to benefit not only from the expertise of their private bankers but also all of BNP Paribas Group divisions. Through a unique and dedicated team of experts, BNP Paribas Wealth Management is able provide bespoke solutions to the ultra-high net worth clients.

Outstanding Philanthropy Offering: COUTTS

Having forged a name as experts in philanthropy amongst high and ultra-high net worth individuals, The Coutts Institute provides a ‘one-stop-shop’ that caters to every aspect of clients’ philanthropic requirements.  With long-standing insight and expertise, the team draws on a combination of advisory services, forums and thought leadership to further clients’ philanthropic ambitions and raise awareness of the scale and means of giving globally.  Client feedback denotes that team’s approach is invaluable in ensuring the smooth and sustainable running of clients’ operation – which in turn frees them up to focus on the causes they care about.

Outstanding NRI/Global Indians Offering: EMIRATES NBD PRIVATE BANKING

As the demographic comprising the largest expatriate population in the UAE, the South Asian diaspora represents a key focus market for Emirates NBD Private Bank. Boasting one of the largest Global South Asian Business (GSAB) teams in the MENA region, the bank has developed a strategy to deepen their GSAB coverage and appeal to NRI clients with innovative features such as DirectRemit to India in 60 seconds, the fastest bank transfer service in the UAE. Their belief in an integrated Wealth Management Advisory model and commitment to digital transformation is paying off in strides with a 30% volume increase of online and mobile transactions last year as well as a steady increase in their customer satisfaction score.

Best Discretionary & Advisory Service Offering: CREDIT SUISSE AG

Recognizing the need to adopt a consistent approach towards delivering discretionary and advisory service offerings, Credit Suisse rolled out Portfolio Solutions in APAC in 2014 to offer clients discretionary and advisory services in one continuum. Since the roll-out of this service, Credit Suisse has more than doubled AUM of discretionary and advisory mandates and grown revenues by 30% annually.  The excellent result is testimony to the effectiveness of this dedicated service model as a unique value proposition amongst private banks.

Most Effective Investment Service Offering: ITAU PRIVATE BANK

Over the past few years, Itau Private Bank has generated results that surpassed its previous records in every single period.  They aim for long-term value based on client satisfaction, the perpetuation of wealth for future generations, prudent risk management and maintaining the best team in the market.  Despite recent market turbulence, Itau has maintained its leading position in the Latin American private banking sector, with over BRL 267 billion in assets under management.
Outstanding Wealth Planning & Trust Provider: HSBC PRIVATE BANK
Entering their 70th anniversary, HSBC Private Bank’s long term commitment of resources and expertise to family trust and succession planning remains one of the key reasons they are the market leaders in wealth planning, family governance and next generation support.  HSBC’s increased collaboration across their Global Businesses has had a positive impact for both the Private Bank and their clients; ensuring efficient support to deliver solutions to meet clients’ private, corporate and investment banking needs.

STRATEGY AWARDS

Most Innovative Digital Offering: CREDIT SUISSE AG

The digital platform offered by Credit Suisse is clearly differentiated from other offerings in the market by delivering a defined value proposition for their target client segment: strategic investors who remain highly engaged in their investment decisions.  Credit Suisse has kept the model simple, personal, secure, they empower their clients to seize market opportunities and deepen their relationship with the Credit Suisse team through a suite of collaboration tools on this secured channel.  The best testament is the strong client usage statistics which show increasing trend of sign ups and usage of the digital platform app.

Most Innovative Business Model: KEB HANA BANK

KEB Hana Bank provides high-end and personalised wealth management solutions and capitalises on its strong brand value and history to expand beyond traditional private banking to offer its clients innovative services. The group is the market leader in Korea with high private banking productivity, strong risk management frameworks and long term relationship and life care services. Being driven by pre-empting the needs of its wealthy clients, KEB Hana Bank has taken a dynamic approach to segmentation and also made organisational changes such as launching the ’Wealth Management Group’  in 2015 to ensure enhanced client centricity. On the technology side, it has embodied a culture of innovation and invested heavily in robo-advisory, data, analytics and security capabilities. Its successful expansion, robust knowledge bank and horizontal business lines diversification is impressive, and positions the bank for lasting future success.

Outstanding Private Bank for Growth Strategy – M&A: BANK JULIUS BAER

Julius Baer, an independent pure-play private bank with a truly open product platform, has taken on a string of successful M&A activities in recent years that have allowed it to attain dynamic growth and scale. It’s acquisition of Merrill Lynch’s International Wealth Management business outside of the US has strengthen and extended its all-round global footprint. Through this acquisition, Julius Baer finally opened for business in India in September 2015, at a time when several global private banking players are exiting that specific market. The acquisition of an additional 60.1% stake in Kairos Investment Management SpA (Kairos), which was completed on 1 April 2016, brought the Group’s total ownership of Kairos to 80%.  Additionally, with the successful closing of the Commerzbank International SA Luxembourg acquisition in July 2016, the Swiss bank has positioned itself as a global heavyweight to watch.

Outstanding Private Bank for Growth Strategy – Organic: MAYBANK PRIVATE WEALTH

Uniquely placed with physical presence in all 10 ASEAN countries, Maybank took a bold step in late 2013 to develop and launch their private banking platform, Maybank Private Wealth, in order to complete its overall wealth management proposition. Maybank Private Wealth has since enhanced its suite of products and services for high net worth clients, ensuring the success of its organic growth strategy by turning their focus to leverage Maybank Group’s existing client relationships across countries and business sectors.

Outstanding Wealth Manager – Customer Relationship Service and Engagement:  SOCIETE GENERALE PRIVATE BANKING

Due to regulatory changes and the revolution in information technologies, the client relationship is more important than ever. As a result, Societe Generale Private Banking has implemented a major initiative reflecting the bank’s determination to be the best in customer service.  Launched across all regions and for all teams – from bankers to support staff – the Customer Excellence program puts the client at the heart of every action, by way of client arenas and simplification of processes.  The bank’s aim to empower their staff to obtain concrete results through a strong feedback and coaching culture has proven to be highly successful with a satisfaction score of 7.8 out of 10 overall.
Outstanding Wealth Management Technology Initiative – Front End: CREDIT SUISSE AG
Credit Suisse’s has launched  a digital initiative with the goal to place the bank at the forefront of providing digital wealth management services to its current and next generation clients, while also creating a new private banking service delivery model. This initiative keeps the bank engaged in the innovation scene, which is typically uncommon in the private bank’s DNA.  The key to their success is leveraging this new digital platform to transform their service model, enabling them to focus on empowering clients and advisors through access to insight and a ‘shared environment’ where, through collaboration, they are able to make better and more informed decisions.

Outstanding Wealth Management Technology Initiative – Back Office: UBS WEALTH MANAGEMENT

Innovation has been amplified many times on many levels at UBS Wealth Management.  While developing and enhancing their client-facing and public offerings, they have been equally busy looking at how to make their client advisors work smarter, more efficiently and give them more time to spend looking after clients. As such, UBS has been actively working to bring today’s communication channels into how clients and client advisors hold their discussions, encrypt them to the highest possible standards developing technology that saves time and logs communications between client and their advisor.

PEOPLE AWARDS

Outstanding RM Training & Development Programme: CITIGOLD PRIVATE CLIENT

As a worldwide, multinational leader in wealth management, Citi intends to elevate their platform of Relationship Managers and expand the horizon of their role with clients through a unique and visionary training platform. The launch of the Citi Wharton Global Wealth Institute – a collaboration between Citi and The Wharton Business School – is providing their global advisor community with world-class business and executive training, offering a one-of-a-kind strategic educational program. This program imparts knowledge to Citigold and Citigold Private Client relationship managers in areas including client service, technical wealth management, leadership, ethics and personal effectiveness, all of which Citi believes are critical for serving clients broadly at an exceptional level.

Rising Star for Asia Pacific: SAMUEL LIN, TAISHIN BANK

With well over 25 years of experience in holding senior roles in the world of banking and finance, Samuel Lin is a visionary. He is the head of retail and wealth management for a bank that is the market leader in Taiwan and continues to be innovative and successful. Under his leadership, this bank has experienced a 17% Compound Annual Growth Rate in fee revenue and 15% Annual Growth Rate in numbers of high net worth customers between 2011 and 2015. The bank has also shaped a digital agenda to be one to watch. Samuel Lin has made sure to aggressively seek profitable opportunities across the region and seize them in a strategic way, and PBI expects him to help this Taiwanese bank to only grow in strength, profits and scale.

Outstanding Private Banker – Asia Pacific: MIGNONNE CHENG, BNP PARIBAS WEALTH MANAGEMENT

With almost four decades of experience in the financial world, having held a number of senior management roles across corporate, institutional banking and wealth management, chairman and chief executive for Asia Pacific and BNP Paribas Wealth Management, Mignonne Cheng – the winner of this year’s Outstanding Private Banker – Asia Pacific award – is a trend setter and has been decorated with prestigious accolades not only in Asia but also globally, such as the Chevalier de la Légion d’Honneur in France.

She has been a member of the Banking Advisory Committee and of the Consultative Committee of the Basic Law, when this mini-constitution was drafted. Her intricate knowledge, expertise, and understanding of the wealth management landscape across Asia Pacific has allowed the organisation she leads to garner notable achievements in the region and also double its assets under management since the end of 2012. And she continues to take it from strength to strength.

Outstanding Private Banker: BORIS COLLARDI, BANK JULIUS BAER
Boris Collardi, CEO of Julius Baer, is one of the most interesting and influential private bankers globally and has helped engineer as well as oversee a significant number of joint-ventures, strategic alliances and also the landmark M&A deal of 2012 with the acquisition of Merrill Lynch’s international private banking operations.

He has expounded the value of the bank’s focused business model and sound financials through his dynamic approach. Having had a stellar career, he was the youngest ever chief executive when he took charge of Julius Baer at the age of 35. And over the years, he has ensured it grows in depth, size and footprint to become a global heavyweight, steering a private bank that matches traditional roots with an innovative approach to modern challenges.



Agenda

 

This year, we have curated sessions based on discussions with leaders of Private Banking institutions globally. We will be covering the agenda as below in a keynote/panel discussion style format, allowing for an active engagement from all our attendees.


Mastering a fine balance: Costs, complexity and customer centricity

Private banking has had a tumultuous few years, battling challenges that range from squeezed profit margins to increased transparency to rising regulatory burdens to loss of clients’ trust and loyalty. How can private banks ensure success in an ever-changing and demanding landscape?

Managing young and old money right – Deep dive into the world of investments
Entrepreneurial wealth is creating new millionaires at a fast pace. At the same time, legacy wealth needs to be managed with utmost competence. Private banks need to personalize their approach and not product push while ensuring risk mitigation and diversification. What are the range of services and products that are piquing the interests of the different wealthy clients segments, and why?

Segmentation supremacy: Serving the ultra wealthy
Asia Pacific has now surpassed North America in the number of HNWIs and the collective HNWI wealth. But how can banks gain more wallet share from the wealthy clients, create stickiness and add essential value? How can these institutions also gratify the ultra-rich clientele who are notoriously demanding? The power lies in appropriate segmentation and targeted strategies.

To request for the agenda and attendance details, please email events@sg.timetric.com


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