Originally developed for retail banking, chatbots are beginning to be adopted in wealth management. Robin Arnfield talks to key developers that are testing chatbots for …
How AI is reshaping North America’s wealth management industry
Artificial Intelligence (AI) is emerging as a key technology for the North American wealth management industry. Alongside the rise of chatbots, AI is being deployed …
How important is emotional intelligence for private banks?
As private banks’ product offerings become ever more homogenous, and digital channels become more sophisticated and commonplace, is the emotional intelligence of advisors the special …
Luring the wealthy to the Isle of Man
The Isle of Man (IOM) is looking to diversify away from financial services as banks on the island have been consolidating since 2008. A number …
Private Banking in Africa: Wealth taxes and amnesties
The boom-years seemed unstoppable. Africa was once the new China. Private wealth was surging and a new entrepreneurial class of African HNWI were ready to be private banked. But that boom did stop. No…
No risky business: Getting risk management frameworks right for family offices
Family offices tend to have a reasonably sound appreciation of investment risk, but anecdotal evidence suggests that when it comes to assessing operational risk factors, many would benefit from a more…
COMMENT: Wealthy Americans are getting richer under the Trump administration
As the world watches every move (and tweet) of the new Trump administration, they may have not noticed one thing: The biggest benefactors since his elections have not been America’s middle classes, bu…
COMMENT: How far have private banks come with digital client-onboarding?
In an age of instant gratification and digital domination, client-onboarding still remains a time consuming and highly manual process for private banks, writes Meghna Mukerjee…
COMMENT: The home bias puzzle
Economists can’t explain why investors everywhere overweight their home market; psychologists, however, just might have the answer, writes Stefan Van Geyt, Group Chief Investment Officer at KBL Europe…
Tax planning perils and possibilities for family offices in the era of transparency
Greater scrutiny of tax structures and offshore financial centres has increased the pressure on family office advisors to propose schemes for their wealthy clients that are compliant as well as effici…