The American Bankers Association has launched ABA Wealth Management and Trust Online Training, a new suite of self-paced courses focusing on critical competencies for advisors to master in order to best serve trust clients and their families.
The courses are developed in response to the industry’s talent management needs, as a significant number of senior wealth management and trust managers are expected to retire over the next several years and banks are preparing now by identifying training needs among their staff.
"Well-trained advisors help elevate team performance and provide future leadership within the bank," said Jim Edrington, executive vice president of ABA’s Professional Development Group.
"This robust training will help banks attract, train and retain top talent, which will allow them to provide unparalleled performance that generates long-lasting customer loyalty."
The suite encompasses more than 40 self-paced courses that cover financial planning, tax planning, trust administration, investment management and ethics. To accommodate bankers’ demanding schedules, the interactive courses are brief, compatible with mobile devices and accessible at any time.
The courses can be purchased individually and are available on a licensed arrangement for larger numbers of advisors. Participating banks have the flexibility to structure the training to target the needs of the clients and markets they serve.