South Australia-based superannuation fund Statewide Super has joined forces with Decimal Software to offer digital financial advice to its members.
Under a three year-contract, Statewide will use the software provider’s Eqilize solution to provide automated advice to over 140,000 members. The adoption of the new technology is part of the overall member services expansion strategy of Statewide.
Statewide Super head of member experience Tony D’Alessandro said: “Decimal was an ideal fit on every level, both in terms of functionality and alignment to our broader strategic objectives.”
Decimal’s ability to integrate with other advice channels was a differentiator, D’Alessandro said.
“One of our drivers was to integrate digital advice with phone as well as internal and third party face-to-face advisory services – that omni-channel approach is important for Statewide Super to enable us to provide members with services that suit their individual needs,” he added.
The rollout of the new technology is part of a broader system upgrade and expansion project for Statewide that is expected to begin in November 2016.
Decimal CEO Nic Pollock said: “Eqilize is designed to provide surety in those areas while allowing for future scalability of user numbers and advice topics. It is exactly what the superannuation sector has needed for some time, and a large part of why we are fielding new inquiries and are in the advanced stages of negotiating contracts with similar sorts of organisations.”