Retail Banking: Europe Conference and Awards 2019

Four Seasons Hotel Prague   14-Nov-2019
Headline Partner
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Silver Partner
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Silver Partner
Ortec1.jpg
Bronze Partner
Web
Bronze Partner
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Bronze Partner
Sparkcentral
Panel Partner
Konsentus logo
Exhibitor
appello_LOGO_2017_CMYK_ALL

Retail Banking: Europe Conference and Awards 2019 is delighted to bring the event to Prague for a day of debate, discussion and insight into the opportunities and challenges financial institutions face as they enter the next phase of digital banking.

2019 will bring unprecedented challenges, including the full impact of Brexit, global economic slowdown, increased FinTech disruption and more. 2019 will be a decisive year for retail bankers and we’re delighted to offer a platform for stakeholders to determine their role in shaping the future of the industry.

Europe has historically led the way in digital banking. Connected customers with high digital expectations have catalyzed industry-wide innovation, causing retail banks to respond to change faster than ever before, This event will explore the challenges banks face in delivering technical advancements as well as uncover the opportunities available to win greater market share.

We look forward to seeing you there!


About

Retail Banking: Europe Conference and Awards 2019

Retail Banking: Europe Conference and Awards 2019 will explore the opportunities and challenges financial institutions face as they enter the next phase of digital banking.

Retail banking has experienced a transformative few years, not least with the implementation of PSD2 and Open Banking. Additionally, the rise of challenger banks has forced incumbents to re-evaluate their market dominance and the services they offer customers.

This year’s event will bring together more than 200 industry leaders from traditional and challenger banks, FinTechs, technology providers and other key industry stakeholders and influencers.

Join us in Prague to meet the leading game changers in the industry and formulate new strategies to succeed in this competitive landscape!


Attend

With focused content, exhibitions and a glamorous awards evening, this event will offer delegates the forum in which to share their experience, challenges and opportunities in retail banking throughout Europe.

EARLY BIRD DATES

(Valid Until June 30th 2019)

  • Financial Institutions – €1000

Bring the team 3 for 2 (Only applies to standard rate)

STANDARD RATES

  •  Financial Institutions – €1250
  • Technology companies – €1950

Bring the team 3 for 2 (Only applies to standard rate)

Who attends?

  • CEOs
  • Chief Innovation Officers/Chief Digital Officers/Chief Marketing Officers/Chief Data Officers/Chief Operating Officers/Chief Technology Officers
  • Heads of Retail Banking
  • Heads of Fintech
  • Heads of Customer Engagement/Experience/Acquisition/Retention
  • Heads of Technology/Innovation/Transformation/Distribution
  • Heads of Digital Marketing/Marketing/Data

Company type:

  • Retail Banks and Financial Institutions
  • Fintechs

For more information or to book your place at the event please contact:

Carlo Mancini
Tel: +44 (0) 207 832 3584 or
Email: carlo.mancini@arena-international.com

Terms and Conditions

Changes and Cancellation We reserve the right to change event details if necessary, although we will endeavor to keep all changes to a minimum. We will inform you as soon as possible of important changes, for example name or date changes.

Substitutions may be made in writing at any time and will incur no penalty fee. Cancellations without a substitute delegate received a month prior to the event will be subject to a 20% cancellation charge. Delegates canceling after this date without a substitute delegate will be required to pay the full fee and no refund will be made. Cancellations must be received in writing or via email and will not be accepted over the phone.

Force Majeure.We reserve the right to cancel the event by reason of Force Majeure, included but not limited to fire, flood, extreme weather conditions, acts of war or violence, malicious damage, explosion, earthquake, strike, civil disturbances, political unrest, riot, labour dispute, power cuts or any other extraneous variable beyond FNP’s control.


Testimonials

Judges

Venue

Four Seasons Hotel Prague
Four-Seasons-Hotel-Prague-1

Four Seasons Hotel Prague

Veleslavinova 1098/2A

Prague, 110 00′

Czech Republic

Four Seasons Hotel Prague interweaves centuries of remarkable history and architecture with all the conveniences of modern technology. In the middle of vibrant Old Town, experience an enclave at the edge of the Vltava River, just steps from the Charles Bridge.


Speakers

The speaker line-up for Retail Banking Europe 2019 features leading banks from across Europe, if you would like to get involved, contact our team on:

Catherine Onoselase
Phone: +44 (0) 2079366504
Email: catherine.onoselase@arena-international.com

  • Eric Tak – Global Head of ING Payments Centre, ING Bank
  • Riem Zouzou – Chief Digital Consultant, Danske Bank
  • Nick Middleton – Strategic Payments Director, Virgin Money
  • Georgie Smallwood – Chief Product Officer, N26
  • Jim Wadsworth – SVP – Open Banking, MasterCard
  • Joerg-M. Lenz – Director Marketing & Communication, Namirial Group
  • Zdenek Romanek – Member of Board, Chief Retail Officer & Leader of Digital Transformation, Slovenska Sporitelna
  • Piotr Szykowny – Head of Retail Controlling and Projects, Bank BGŻ BNP Paribas
  • David Barczi – Head of Digital Channels / Tribe Leader, Komerční banka
  • André Garcia Costa – Head of Innovation IT, WiZink
  • Patrick Brusnahan – Editor, Verdict
  • Aleš Sloupenský – Chief Retail Distribution Officer, Moneta Money Bank
  • Bonnie Reese – Strategy Director, Digital Experience Design, Gensler
  • Sarah Joyce – Chief Global Officer, AVIXA
  • Brendan Jones – COO, Konsentus
  • Christoph Neut – VP EMEA, Sparkcentral

Partners

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Headline Partner

Mastercard

Mastercard’s global payments network connects consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. For nearly 50 years, we’ve been using our technology and expertise to make payments safer, simpler and smarter.

Leveraging this network expertise, our account-to-account business provides domestic and cross-border solutions to create a future where money keeps pace with the way we live, work and do business: invisibly, intuitively, intelligently. Where people choose how they pay and get paid — securely and with certainty.

Together with our partners and customers we’re improving world-wide connectivity in the account-to-account space, enabling choice and innovation across the digital ecosystem.


http://connect.Vocalink.com/
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Silver Partner

Namirial

Namirial is a multinational information technology provider with headquarters in Senigallia, Italy. Its major line of business is digital transaction management, including various trust services like e-signature. Namirial has been identified as a global leader in this field by analysts several times. The group serves large enterprises with global operations as well as small and medium business.  

Namirial products, services and solutions enable holistic digital transformation of document-based business processes. Organizations running Namirial solutions accelerated their customer onboarding and contracting processes, reduced their acquisition cost, improved conversion rate and significantly enhanced customer satisfaction. Senders of review and signing requests enjoy and easy workflow orchestration. Customers, business partners and employees alike are enabled to sign legally binding anytime, anywhere on any device.

Namirial is operating as certified Qualified Trust Service Provider according to EU Regulation 910/2014 eIDAS,  issuing digital certificates for creation of qualified and advanced electronic signatures. 


https://www.namirial.com/en/
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Silver Partner

Ortec Finance

Ortec Finance is a global provider of technology and advisory services for financial risk and return management, helping people to manage complex investment decisions. Established in Rotterdam in 1981, Ortec Finance has around 250 employees who combine mathematical ability, business awareness, and practical application to deliver innovative and pragmatic solutions. The company supports investment decision-making for institutional and private investors.

Ortec Finance designs, builds, and applies solutions for asset-liability management, ex-ante and ex-post risk management, performance measurement and risk attribution, and goal based financial planning. Its global and long-standing client base, totaling over two trillion dollars in assets under management, comprises leaders in the pensions, insurance, investment management, and private wealth management markets.


www.ortecfinance.com
Web

Bronze Partner

AVIXA

AVIXA™ is the Audiovisual and Integrated Experience Association, producer of InfoComm trade shows around the world, co-owner of Integrated Systems Europe, and the international trade association representing the audiovisual industry. Established in 1939, AVIXA has more than 5,400 members, including manufacturers, systems integrators, dealers and distributors, consultants, programmers, live events companies, technology managers, content producers, and multimedia professionals from more than 80 countries. AVIXA members create integrated AV experiences that deliver outcomes for end users. AVIXA is a hub for professional collaboration, information, and community, and the leading resource for AV standards, certification, training, market intelligence and thought leadership. Additional information is available at avixa.org.


www.avixa.org
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Bronze Partner

Stratox Cloud Native

Imagine a unique Software Factory provided as a Service. It exists and we’ve called it Oxus.cloud. It materializes our years of know-how and comes packed as an extraordinary piece of software. Banks are looking for a solution to enable innovation and required custom software development. A powerful software factory is this necessary precondition for success.  Engineering a sustainable solution in the age of microservices and cloud-native is hard. Avoid getting stuck with solving thousands of issues caused by overwhelming technical complexity. Let developers focus again on business innovation and opportunities. We have a ready-made solution for you. Use it! As a Service.

 


http://stratox.cz/
Sparkcentral

Bronze Partner

Sparkcentral

Sparkcentral is a messaging customer service platform company with a mission to change the way customer service is delivered around the world. 1.5 billion people around the globe send tens of billions of messages on WhatsApp alone – per day. Yet very few of those messages go to businesses. Sparkcentral aims to change that. Since the launch of the enterprise WhatsApp Business API on August 1, 2018 Sparkcentral has focussed its roadmap on creating value adding and scalable WhatsApp customer service use-cases for its global customer base. Today they have many customer centric brands live on WhatsApp, they possess well documented operational best practices and proven ROI models in various industries.

Sparkcentral’s platform is currently used by a number of well-known names in the business world. Emirates, Netflix, Slack, Zappos, Noon, KBC, Argenta, AXA, Engie, NN, KCB and Careem are among those who already use the software


http://www.sparkcentral.com/
Konsentus logo

Panel Partner

Konsentus

Konsentus is a RegTech company helping Financial Institutions comply with PSD2 Open Banking.  We provide Third Party Provider (TPP) identity and regulatory checking services alongside token issuance & verification.  Issued through a SaaS based platform, Konsentus consolidates data across 70+ Qualified Trust Service Providers (QTSPs), 31 National Competent Authorities (NCAs) and EBA Registers to ensure Financial Institutions only provide data to Third Party Providers who are regulated and have customers’ explicit consent to use their data.

The Konsentus solution is based on RESTful APIs enabling rapid deployment whilst also being secure, cost effective, and easy to implement.


https://www.konsentus.com/
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Exhibitor

ApPello

ApPello is a leading provider of innovative banking software solutions in the Central & Eastern Europe region since 1998.

Currently, ApPello is present with its software at various market-leading regional clients in the banking industry in 7 Central and Eastern European countries, but its activities cover the whole region as well as certain Middle East countries. ApPello offices are in Budapest, Balatonfüred, Bucharest, Debrecen, Prague and in Vienna. In our branches we employ locals, who participate in both implementation projects and consultations for better understanding of the business and regulation environment of the country. The total number of employees is 110 people.


https://appello.eu/

Become an Event Partner

Retail Banking: Europe 2019 boasts a variety of exciting partnership and exhibition opportunities. Features include prime speaking positions on the main programme, an exhibition offering suppliers a platform to network and showcase their solutions, and intimate roundtable discussion groups, enabling vendors to promote their solutions in interactive sessions.

If you have a service or product you would like to showcase, please use the details below to make contact with our team.

Ray Giddings
Phone: +44 (0)20 3096 2585
Email: ray.giddings@arena-international.com



Awards

ELIGIBLE INSTITUTIONS FOR THE RETAIL BANKING: EUROPE CONFERENCE AND AWARDS 2019 INCLUDE:

The 2019 Retail Banking: Europe Awards will bring together C-level stakeholders from world-renowned financial institutions, market-leading high street banks alongside their challenger competitors. All gathered under one roof for a full day of debate and insight into industry trends and new opportunities for the sector, as well as to celebrate past years’ success at the highly prestigious awards drinks reception.

Please click here for the Awards Information Pack

Please click here for the Awards Entry Form

If you have any questions regarding the 2019 awards please contact our team on

Ray Giddings
Phone: +44 (0)20 3096 2585
Email: ray.giddings@arena-international.com


 

 

 

The Retail Banking: Europe 2019 Awards will recognise winners in different categories that cover the Retail Banking Sector.

Nominations are now open – deadline for entries is 5pm GMT on Friday 25th October 2019

Awards categories: 

  • Best Branch Strategy
  • Best Mobile Banking Strategy
  • Best Open Banking Strategy
  • Best Self Service initiative
  • Digital Marketing and Social Media
  • Best use of Data Analytics
  • Product Innovation
  • Best payments Innovation
  • Security Innovation
  • Customer Centricity or Customer Experience
  • Best Fintech Partnership
  • Best use of AI/machine learning in Retail Banking

Best Branch Strategy

Air Bank Czech Republic

Raiffeisen

ING

Best Mobile Banking Strategy

MONETA Money Bank

United Bulgarian Bank

Raiffeisenbank a.s.

PKO Poland

OTP

Alior Poland

Best Open Banking Strategy

Dankse Bank

Nordea

OTP

Erste

Alior

Best Self Service initiative

MONETA Money Bank

Tinkoff

Digital Marketing and Social Media

Deutsche Bank

Santander

Best use of Data Analytics

mBank Poland

Erste

OTP

Product Innovation

MONETA Money Bank

Addiko Bank

ING

Best payments Innovation

Israel Discount Bank

mBank Poland

OTP Hungary

ING

Banca Transilvania

Security Innovation

Moneyou

MONETA Money Bank

Ceska Sporitelna

Customer Centricity or Customer Experience

MONETA Money Bank

Postbank

ING Poland

Israel Discount Bank

Best Fintech Partnership

Moneyou

Israel Discount Bank

UniCredit

ABN AMRO

Garanti BBVA

Alior for RBL START

Danske Bank

Best use of AI/machine learning in Retail Banking

Israel Discount Bank

mBank


Agenda

The agenda for Retail Banking: Europe Conference and Awards 2019 will explore an array of topics including Open Banking, mobile-first technology and emerging newcomers into the industry delivered by traditional banks, new banks and FinTechs. The agenda is based on in-depth research with retail banking executives working across the region, to ensure that only the most up-to-the-minute topics appear on the programme.

If you would like to get involved please contact our conference producer:

Catherine Onoselase
Phone: +44 (0) 2079366504
Email: catherine.onoselase@arena-international.com


Download Agenda

Download Presentations

Thank you for attending the conference.

To download the presentations, please enter the password:

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Contact Us

Sponsorship Enquiries

Ray Giddings
+44 (0) 203 096 2585
ray.giddings@arena-international.com

Speaker Enquiries

Catherine Onoselase
+44 (0) 207 9366 504
catherine.onoselase@arena-international.com

Delegate Enquiries

Carlo Mancini
+44 (0) 20 3096 2582
carlo.mancini@arena-international.com

Media Partnership Enquiries

Hannah Leigh
+ 44 (0) 207 936 6689
hannah.leigh@arena-international.com

Images

Register

Full Day Conference – Standard Rate

Banks & Industry Associations £1250Financial Service Providers, Technology Companies and Fintechs £1950

If you can not find your booking code or you do not have a brochure use the following codes:
TM = if you have spoken to telesales
MK = If you heard about the conference through email, social media, our website or one of our partner's sites or emails.
BA = if you have come from a banner advert on another site
If you are responding to an advertisement please use the code listed in the advertisement.

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Terms and Conditions

Changes and Cancellation

We reserve the right to change event details if necessary, although we will endeavor to keep all changes to a minimum. We will inform you as soon as possible of important changes, for example name or date changes. Substitutions may be made in writing at any time and will incur no penalty fee. Cancellations without a substitute delegate received a month prior to the event will be subject to a 20% cancellation charge. Delegates canceling after this date without a substitute delegate will be required to pay the full fee and no refund will be made. Cancellations must be received in writing or via email and will not be accepted over the phone.

Force Majeure.

We reserve the right to cancel the event by reason of Force Majeure, included but not limited to fire, flood, extreme weather conditions, acts of war or violence, malicious damage, explosion, earthquake, strike, civil disturbances, political unrest, riot, labour dispute, power cuts or any other extraneous variable beyond FNP’s control.