Spanish banking group BBVA has started offering digital signature service to its clients in Switzerland in a bid to improve user experience and facilitate banking documentation operations.
The introduction of the digital signature service is expected to enable the bank to comply with existing regulations swiftly and manage the volume of documentation with minimum errors.
The new system, introduced as a part of the strategy by the specialised wealth management unit of BBVA in Switzerland, is also expected to reduce time and resource costs of processing documents as well as save printing and messenger services.
Under the new process, BBVA has decided to deploy the system of DocuSign that will enable the customers to sign documents through their smartphones or tablets.
BBVA Switzerland CEO Alfonso Gómez said: “The digital signature is a key step forward for private banking clients in Switzerland and clearly reinforces our strategy, which is based on three pillars: relationship model, value proposition and having the best technology.”
Based in the Silicon Valley area of San Francisco in the US, DocuSign specialises in providing digital signature services. BBVA also holds a stake in this company through Propel.