Kuwaiti lender Burgan Bank has deployed universal banking software ICS Banks from ICS Financial Systems to improve its customer service.
The bank deployed the ICS Banks Universal banking solution in its headquarters and in its branches in Kuwait.
The technology vendor said that ICS Banks will enable the bank to improve reach for customers via latest delivery channels that supports mobility over OMNI platform, business transformation, high-tech analytics and scalable internal processing.
ICSFS executive director for business development said: “Burgan Bank is one of the largest banks in Kuwait, and one of the leaders in the MENAT region with international presence offerings. We are delighted to have the privilege of being their preferred financial technology partner. At ICSFS, we proactively and reactively, enhance the business and technological demands of our users with our precise and accurate platform design that is relevant to all emerging business trends.
“With this outstanding outcome, we value Burgan Banks’ trust in our software, where ICS Banks has always been a pioneer in utilising the latest technology to serve our valued customers.”
Set up in 1977, Burgan Bank comprises five majority owned subsidiaries located across the Middle Ease, North Africa and Turkey (MENAT) region. The subsidiaries include Gulf Bank Algeria, Bank of Baghdad, Tunis International Bank, and Burgan Bank Turkey.