US-based ATM solutions provider FCTI has completed the installation of the Vynamic ProFlex4 ATM platform on more than 7,500 ATMs across 30 states in the country.
Developed by Diebold Nixdorf, the new platform has an open and flexible architecture and will enable the operators to implement customised software to enhance ATM functionality.
FCTI CEO Robel Gugsa said: “The implementation of this solution meets our strategic objective for a reliable, secure, high performance, and cost-efficient operation of our ATMs with 24/7 availability.
“In addition, the platform’s flexibility allows us to easily integrate new functionality and unique personalised customer experience with the use of web-based applications and tools.
“We believe this will create the customer loyalty and brand awareness that has been lacking in the self-service network – especially in the expansion of bank’s brand presence.”
With the installation now complete, the ATMs’ user interfaces now use the latest web-based presentation technology.
The upgraded ATMs are also expected to offer better reliability and uptime as well as carry out advanced functions such as one-to-one marketing, check/cash deposit, cardless cash and bill payments.
Furthermore, FCTI has also upgraded the ATM security through Diebold Nixdorf’s Vynamic Security Suite which provides hard disk encryption and intrusion protection.
Diebold Nixdorf senior vice-president Alan Kerr said: “In a world of constant change flexibility, speed, and security are imperative to meet the demands of today’s consumers.
“ProFlex4, along with our entire family of Vynamic software solutions, provides that flexibility along with the fastest way for financial institutions and retailers to deliver a positive customer experience.”