Hang Seng Bank, a Hong Kong-based banking and financial services firm, has rolled out Mobile Security Key that does not require a physical security device for conducting mobile and online banking services.
Mobile Security Key, which is the digital version of a physical security device, is currently available for personal e-banking customers.
The lender has embedded the Mobile Security Key within its personal banking mobile app, which generates security codes for logging onto the bank’s online and mobile banking platforms and assists in verifying certain transactions.
Once the Mobile Security Key is activated, the users can access Hang Seng’s full range of digital banking services without the need of their physical security device.
Hang Sengexecutive director and head of retail banking and wealth management Margaret Kwan said: “We are committed to investing in fintech and digital channels to offer customers greater convenience and a simple and easy service experience that meets their evolving needs.
“The roll-out of Mobile Security Key and the extension of our fingerprint authentication service will further enhance our simple-yet-secure digital banking solutions for customers.”
Meanwhile, the Hong Kong’s lender, which is part of HSBC Group, is also extending the fingerprint authentication coverage of its personal banking mobile app to include some Android mobile devices.
The latest move follows the launch of fingerprint authentication and facial recognition for certain iPhone devices in 2017.
Users of these models of iPhone can use biometric authentication to log onto the bank’s personal mobile banking platform.