Malaysian lender Affin Bank Berhad has expanded its existing collaboration with Wirecard to launch a complete internet banking solution.
The move is aimed at driving e-banking usage as well as improving the bank’s customer growth and retention.
Affin Bank group CEO Kamarul Ariffin Mohd Jamil said: “The solution is a key product in the consumer segment and the expanded platform will help us to serve our customers better and provide an even better digital banking experience.
“As cashless payments continue to grow strongly in Malaysia, we look forward to working with Wirecard to provide more value-added services for our customers.”
In 2017, the Malaysian lender partnered Wirecard to offer its customers e-commerce and mobile payment services.
Affin Bank also utilises Wirecard’s digital financial commerce platform to support online payment acceptance for merchants. These Affin Bank merchants utilise Wirecard’s point-of-sale terminals to accept credit and debit card payments.
Currently, Wirecard’s services are used by more than 300,000 customers of the bank.
Wirecard Malaysia country head and general manager Chan Chun Fee said: “Customers today expect to perform their financial tasks with ease, and this means having access to banking services that are simple, intuitive and seamlessly connected across multiple channels including mobile and web.
“We are thrilled to continue to strengthen our relationship with Affin Bank as their technology partner to address the needs of consumers who demand convenience and value, and a personalised experience.”