Nationwide Building Society has partnered with Qlik to give approximately 18,000 employees improved data insights.
It will enable employees of the UK-based building society to employ better decision making. First used by the Nationwide Commercial team, integration of the full Qlik Analytics Platform has expanded to its whole data analytics strategy. The primary goal is to drive a data culture and make all employees data-enabled.
Pursuing an “accountable freedom”culture, Nationwide has consolidated some of its data satellite teams because it wanted to deliver data through self-service capacities.
As a result, the building society found that a large portion of Nationwide’s employees who worked with data were spending the majority of their time on data preparation. This was reducing ability to deliver value and uncover insights.
Consolidating teams drove improved data practices and adopting new methods of analysis using connected data. Business solutions, in areas such as Project Management & Delivery, are now being found where previously data through business intelligence solutions hadn’t been considered as part of the answer.
“As a mutual organisation without shareholders, everything we do has to have optimal value for our members,” commented Lee Raybould, chief data officer at Nationwide.
“Qlik is not only providing the technical foundation to make Nationwide a data-enabled company but also assisting the cultural development of every employee through our ‘Fit to Fly’ ambitions. By democratising access to data throughout Nationwide, we are starting to build our culture around it and enhancing its credibility as the basis for new ideas and insights.”
“Data is a crucial part of our DNA and employees’ everyday work,” adds Paul French, director of business intelligence, visualisation and reporting, data analytics at Nationwide.
“In the same way that pilots don’t just enter the cockpit of a plane and take off, staff need to be ‘Fit to Fly’ in terms of working with data. Therefore, empowering employees with the right information and the confidence to make decisions with it is vital. Qlik has proven to be a fantastic tool to consolidate disparate data, break down internal silos and drive value. By making data more visible and intuitive, business teams have gained new insights across many processes, increasing efficiency and fostering a data-led culture.”
“Our work with Nationwide highlights the positive impact that becoming a data-led organisation can have on a business,” says Simon Kirby, director of financial services industry solutions at Qlik.
“While technical analytics solutions play a crucial role, a company will never become data-enabled without cultural change and buy-in from the entire workforce. This goes hand in hand with giving people the means to analyse, argue with and make decisions using data in their daily working lives. That a large financial services organisation with lots of complex processes can re-define working practices with data shows the potential for other businesses in the industry and beyond.”