Selfie banking is now available for the first time in New Zealand.
Signing up for a BNZ account is now faster and easier than before. BNZ has announced that from today customers can access an account by submitting a selfie video during the sign-up process.
Selfie banking has become popular around the world as a secure way to authenticate a person’s identity. However, this is a first for New Zealand. It allows those who want to embrace digital banking do it from the comfort of their home.
No need to enter a branch. BNZ’s chief operating officer for customer, products and services, Howard Silby said:
“In a first for New Zealand, all you need is your New Zealand passport and a smartphone, tablet or PC with a camera. To join up, you just take a video of your passport and a selfie video while you repeat a phrase supplied by BNZ as part of your online application. We take care of the rest.
“We’re bringing this process completely into the digital age, giving more people more options, and making it faster and simpler, which is what customers tell us they’re after.”
Selfie banking is taking off
The speed of the sign-up process doesn’t come at the expense of security, because using video is more secure and far harder to defraud.
As an additional layer of security, “real BNZers” will still verify all sign-ups, checking identification behind the scenes.
The bank stated that this only takes a couple of minutes for customers to complete but it puts their minds at ease that security is always the focus. After completion most customers can expect their new BNZ account to be verified and working by the next business day.
Silby added: “If you sign up to any new service these days, you expect it to be a digital process. Just download an app or visit a site, put in some details, then start using it. Customers are comparing this kind of experience with most things they do, including joining a bank.
“We have a culture of innovation at BNZ, and we make these comparisons too. We use digital tools to make banking as simple and as fast as possible. We strive to be as good or better than any other digital service our customers use.
“We have a proud record of innovating for our customers at BNZ and I see the new sign up process as a building block for the future of a more seamless digital banking experience for more customers.”