Standard Chartered has selected Moneythor, a provider of digital banking toolkit for financial institutions, to further enhance personalisation and engagement in its digital services.
The technology vendor said that initial deployment will add advanced client-facing transaction insights to the launch of the bank’s chatbot service for the Hong Kong market.
The technology, which is powered by artificial intelligence (AI) technology, will be used by Standard Chartered for transaction data classification and to deliver tailored recommendations.
The platform, which features both rules-based expert system capabilities and statistical algorithms, will also be used by the bank to offer actionable insights as well as personal finance management (PFM) features.
Standard Chartered global head of design and client experience Deniz Güven said: “Our approach to implementing our digital banking capabilities is to start with our clients’ needs, and create services and products with best-in-class digital experiences.
“We are looking forward to leveraging the Moneythor solution to launch a chatbot initiative that makes banking more personal, conversational, and less transactional.”
Moneythor CEO Olivier Berthier said: “It is extremely rewarding to see an additional tier-1 bank deploying the Moneythor solution to power more intelligent digital experiences for its clients.”