Xinja – among the most high-profile Australian neobanks – became a formal bank this week, announcing its restricted authorised deposit-taking institution (RADI) status to the market. …
ECB risks Eurozone friction by winding down QE January 17, 2019 UK bank customer complaints hit record high
UK bank branch closures this year total 682 outlets, with RBS accounting for more than onehalf of the axed branches. For the year to date, …
RBI Sample Edition: Digital sub-brands winners & losers, RBC’s use of data to build actionable knowledge & bank brands YOY
Each week Retail Banker International’s independent editorial team focus their attention on key trends, markets and retail banks strategy. With relationships developed over 35 years th…
Digital sub-brands: the losers and winners
Royal Bank of Scotland ranks joint bottom of the 16 largest UK lenders for customer satisfaction; as part of its fightback, RBS is to launch …
A small cheer for FOS extended powers
News that the FCA is giving the green light to the Financial Ombudsman Service to have greater access to SMEs is to be welcomed. The …
It isn’t lending rate caps that will kill lenders, it’s claims
It was said that the Budget contained an ‘assault’ on the lending industry, but the truth is that this assault has been going on for …
Money 20/20: AI is the future of banking
Money 20/20 is the world’s largest fintech event, attracting industry experts and entrepreneurs alike to discuss the latest trends shaping the financial services industry. This …
US bank branch numbers continue to inch down
Only 13 banks in the US operate branch networks of over 1,000 outlets. While US bank branch closures have been slower than their Western European …
Three themes to watch for at Money20/20
During 21-24 October, industry leaders will gather in Las Vegas at Money20/20 to discuss the latest trends in payments, fintech, and financial services. The event …
‘The meteoric rise of fintech – but what about the regulatory challenges?’
Last year’s World Payments Report published by Cap Gemini and BNP Paribas, highlighted the emergence of a new payments ecosystem. This is driven by changing …
