With AI and robot learning increasingly gaining a foothold in financial services, what does this say about the human touch? Surely it will go down, …
Is Open X set to leapfrog Open Banking? July 10, 2019 Patrick Brusnahan Why it is time for the industry to embrace eco-banking
Following high-profile increases in activism and protests against climate change, Simon Cadbury asks what more retail banks can do to address the issue and become …
Reputation scores: why are us banks worse than other industries?
Do you think you come across well? Would you stake your reputation on it? Research into US banks suggests that they are viewed poorly and …
Digital transformation: Can the financial industry keep up?
Digital banking technology is still poised to shake up the financial services industry. Banks that go digital not only reduce costs, but also improve the …
Tinkoff’s Oleg: A lifestyle-based voice assistant
New digital assistant Oleg has a mission to help users navigate the Tinkoff ecosystem. It aims to make customers’ lives simpler, and become a friend …
South Africa: Banking price war heats up
First National Bank (FNB) is reducing its retail banking fees as South Africa’s banking-fee price war gathers pace. In particular, it is cutting monthly fees …
Canada’s big five banks: International rises boost Q2 earnings
The big five Canadian banks have all now reported their second-quarter figures, with RBC and Toronto Dominion’s earnings ahead of forecasts. While Bank of Montreal, …
Utilising ATMs to bring the omnichannel experience to Russia
Sberbank, Russia’s largest bank and home of its largest ATM network, has begun enhancing its ATM proposition to bring the omnichannel experience to its customers. …
One in 5 UAE branches have closed in the past five years
More than 20% of UAE branches have closed in little over four years. That trend is set to continue as merger and acquisition activity gather …
Are the pieces in place for the Gulf to lead in Fintech?
Data is crucial for the Gulf region as it builds on its early gains in fintech. Jarmo Kotilaine writes Fintech has without a doubt arrived in the …
