Tech giants are starting to erode the boundaries between industries as they seek to provide consumers with the services they desire. Breaking into finance, the …
RBC MyAdvisor combines human advice with digital experience
Royal Bank of Canada has developed MyAdvisor, which enables clients to connect at their convenience with live advisers through their channel of choice. Since its …
Chetwood Bank: dynamic products for dynamic customers
Another week, another new bank launches in the UK. This time, Chetwood Bank arrives with more behind it than your standard startup as it brings …
Digitisation of financial services set to accelerate
The Open Banking deadline in January 2018 is a catalyst for a fundamental shift in financial services. Beyond the obvious increase in third parties providing financial capabilities, …
Central 1 helping Canadian credit unions target SMEs
Central 1 Credit Union is helping Canadian credit unions compete with the big banks and the fintechs in the highly competitive small business banking market. …
Customer behaviour changes accelerate
Contactless cards have been around for more than a decade, but it is only in more recent years that they have become a mainstream payment …
Canada’s Interac to license contactless EMV technology abroad
Canadian debit scheme Interac Association is offering foreign domestic debit card schemes the chance to license its contact-based and contactless EMV specifications. It has also …
The next ‘Killer App’ in the payments sector will be convenience
Instant payments and a cashless society have been talking points in 2017. We started to see evidence of the rising popularity of bank accounts for …
Mobile Wallets set for big growth in 2018
With 2017 behind us, it is the ideal time to look back and to consider how last year’s developments will impact on 2018. One notable …
2018: A New Game Awaits
In the digitised age of credit price comparison sites, brand loyalty equals bought loyalty. In 2018, lenders must earn their custom by delivering market-beating products. …