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No one likes an empty promise

Given that Atom Bank’s app was underwhelming to say the least at launch, what to expect from the latest announcement that they are to start offering in-app mortgages. It’s the latest trend among banks…

Bots as bankers?

Increased customer satisfaction, improved quality in bank processes, cost reductions and promotion of banks’ perception as innovation leaders: that sounds like a winner – and all goals that can be ach…

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