Salesforce had 52 patents in cybersecurity during Q1 2024. Salesforce Inc’s patents filed in Q1 2024 cover various aspects such as privilege escalation in a cloud platform, providing insights pages in a CRM application, machine learning intent classification, replicating resources from an administrator namespace to tenant namespaces, and testing federated APIs using a portable binary file in a web browser. These patents showcase innovative methods and systems for enhancing user experience and efficiency in cloud computing and CRM applications. GlobalData’s report on Salesforce gives a 360-degree view of the company including its patenting strategy. Buy the report here.

Salesforce grant share with cybersecurity as a theme is 76% in Q1 2024. Grant share is based on the ratio of number of grants to total number of patents.

Recent Patents

Application: Smart privilege escalation in a cloud platform (Patent ID: US20240095213A1)

The patent filed by Salesforce Inc. describes a method for privilege escalation in a cloud platform, where clients are provisioned access privileges to database entities covered by a license. When a requested CRUD operation fails due to lack of required access privileges, an exception is triggered, prompting the retrieval of an extended escalation matrix with additional access privileges. These privileges are applied to the client's user context to repeat the operation before being removed. The method involves creating, controlling, and storing both base and extended escalation matrices, as well as caching the final escalation matrix to optimize subsequent requests.

Furthermore, the method allows for the creation of the extended escalation matrix in response to changes in business logic, performing a union of base and extended matrices to generate a final escalation matrix, and displaying a user interface for operators to modify the matrices. The system also involves storing the extended escalation matrix as an updateable database table and accessing records based on API IDs, database entity IDs, and allowed operations. Additionally, the extended escalation matrix provides additional access privileges not covered by the client's license, based on internal access in the database's internal layer. The method is implemented in a service within the cloud platform's internal layer and is applicable to CRUD operations on database entities.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.