Mitsubishi Electric had 16 patents in ecommerce during Q3 2023.Mitsubishi Electric Corp has filed a patent for an information processing system that generates a display image with article images arranged based on user’s operation. The system includes units for acquiring operation information, generating display information, specifying selected articles, generating request information, and outputting the request information. GlobalData’s report on Mitsubishi Electric gives a 360-degreee view of the company including its patenting strategy. Buy the report here.

Mitsubishi Electric grant share with ecommerce as a theme is 19% in Q3 2023. Grant share is based on the ratio of number of grants to total number of patents.

Recent Patents

Application: Information processing system, information processing method, and computer-readable storage medium storing information processing program (Patent ID: US20230274285A1)

The patent filed by Mitsubishi Electric Corp. describes an information processing system that includes various components for managing and displaying information related to articles owned by a user. The system includes an operation acquiring unit that collects information based on the user's actions, a display generating unit that generates display information showing images of the user's articles, and a display output unit that presents the display information to the user.

The system also includes an article specifying unit that identifies a selected article based on the user's interaction with the displayed images. A request generating unit generates request information for executing specific actions related to the selected articles, based on the operation information collected. Finally, a request output unit outputs the request information.

The patent claims further expand on the functionality of the information processing system. Claim 2 specifies that the request information generated can be used to request an extended guarantee contract for the selected articles. Claim 3 introduces a guarantee state acquirer that collects information indicating whether an article is in a guaranteed state. The display generator then associates an "under-guarantee" image with the corresponding article image to indicate its guaranteed status.

Claims 4 and 5 introduce a guarantee period acquirer that collects information about the guarantee period for each article. The display generator associates an image indicating the guarantee period or the end of the guarantee period with the article image based on this information. Claim 6 adds a notification generator that generates notifications when the remaining guarantee period becomes shorter than a predetermined period.

Claims 7 to 14 introduce a guarantee availability acquirer that collects information about the availability of an extended guarantee contract for each article. The display generator associates images indicating the availability or unavailability of the contract with the article images. Additionally, the display generator can include a guarantee contract fee image and a total amount image indicating the total guarantee contract fees for the selected articles.

Claims 15 to 17 describe the generation of a second display image with detailed information about a selected article, including guarantee state, guarantee period, guarantee availability, guarantee contract fee, blanket contract discount availability, contact desk information, and user's manual storage location information.

Finally, claims 18 to 20 introduce a viewing history outputter that provides a viewing history of articles to a contact desk, allowing them to refer to the user's viewing history when responding to inquiries about specific articles.

In summary, the patent describes an information processing system that manages and displays information about articles owned by a user, including guarantee status, guarantee period, availability of extended guarantee contracts, and other related details. The system allows users to select articles, generate requests for specific actions, and provides detailed information and notifications based on the user's interactions.

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