8×8 has been granted a patent for circuits, apparatuses, and methods for providing virtual computing services. The technology involves creating virtual data centers for multiple accounts, each with specified data-communications services, virtual desktops, and Cloud-based servers. The patent covers a computer-implemented method for setting up and managing these virtual data centers. GlobalData’s report on 8×8 gives a 360-degree view of the company including its patenting strategy. Buy the report here.

According to GlobalData’s company profile on 8x8, Intelligent contact centers was a key innovation area identified from patents. 8x8's grant share as of February 2024 was 94%. Grant share is based on the ratio of number of grants to total number of patents.

Virtual data center providing data-communications services for accounts

Source: United States Patent and Trademark Office (USPTO). Credit: 8x8 Inc

A recently granted patent (Publication Number: US11924269B1) discloses a computer-implemented method for managing virtual data centers and data-communications services. The method involves providing a virtual data center for an account, which includes a set of computing servers, and accessing a settings file associated with the virtual data center. This settings file specifies various aspects such as data-communications services, settings of virtual desktops, mapping criteria for domain names to server addresses, connections between virtual desktops and servers, and access settings for users via VPN connections through a perimeter firewall. The method allows authorized users to adjust settings based on data received from a web-accessible GUI, configure data-communications services, assign computing resources, and manage connections between virtual desktops and servers.

Furthermore, the patent includes claims related to the allocation of computing resources, configuration of data-communications services such as Voice-over-IP and video conferencing, and the use of graphical user interfaces provided by the server set to adjust settings and assign resources. The method also involves specifying connections between virtual desktops and servers, setting up firewalls and VPN tunnels, and allocating resources based on criteria like processing load and number of users. The patent also covers an apparatus in a data-communications system with data-processing computer circuitry to link accounts to virtual data centers and access settings files for managing data-communications services and routing data over networks. Overall, the patent aims to streamline the management of virtual data centers and enhance the efficiency of data-communications services through a comprehensive and user-friendly approach.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.