Salesforce had 91 patents in artificial intelligence during Q4 2023. Salesforce Inc filed patents in Q4 2023 for technologies related to generating interactive emails, zero-shot visual question answering, training prompt generator for text classification, improving BERT-based natural language question answering system, and text summarization using perturber and editor models. These technologies aim to enhance user interactions, automate question answering processes, and improve text summarization techniques. GlobalData’s report on Salesforce gives a 360-degreee view of the company including its patenting strategy. Buy the report here.
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Salesforce grant share with artificial intelligence as a theme is 62% in Q4 2023. Grant share is based on the ratio of number of grants to total number of patents.
Recent Patents
Application: Generating interactive emails and tracking user interactions (Patent ID: US20230421523A1)
The patent filed by Salesforce Inc. describes systems and methods for generating interactive emails and tracking user interactions. The technology involves receiving a dynamic email within an email client, rendering the email with selectable elements and content items, and adjusting the presentation based on user selections. This allows for the dynamic display of different content based on user interactions within the email client.
The claims associated with the patent detail the method for receiving and rendering dynamic emails within an email client, including adjusting the presentation based on user selections. The technology allows for the concurrent display of different sets of selectable elements and content items within the email client, obscuring the previous presentation. The patent also covers the implementation of an email client with memory and processor capabilities to execute the described methods, as well as a computer-readable medium storing executable code for email clients to perform the interactive email rendering and tracking functions outlined in the patent.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
