Salesforce had ten patents in social media during Q4 2023. Salesforce Inc’s patents filed in Q4 2023 focus on managing invitations to communicate via a communication platform, integrating social network information into a multi-tenant database system, determining user status avatars for group-based communication interfaces, adding connections for users based on external graphs, and generating alteration notifications based on differences in content between communications. These patents aim to enhance communication and connection capabilities within group-based communication systems. GlobalData’s report on Salesforce gives a 360-degreee view of the company including its patenting strategy. Buy the report here.

Salesforce grant share with social media as a theme is 40% in Q4 2023. Grant share is based on the ratio of number of grants to total number of patents.

Recent Patents

Application: Connections interface for communication platform (Patent ID: US20230393702A1)

The patent filed by Salesforce Inc. describes techniques for managing invitations to communicate via a communication platform. It involves a first user inviting a second user to communicate, with the platform generating and presenting the invitation to the second user. The second user can respond via the platform, leading to updates on both users' interfaces to reflect the newly established connection. The method includes displaying invitations, accepting or declining them, and creating communication channels based on accepted invitations, with options for specifying channel characteristics.

The patent claims detail the method implemented by the communication platform, involving receiving and displaying invitations, accepting responses, and creating communication channels. It specifies the display sections for invitations and channels, the acceptance process, and the generation of channels based on accepted invitations. The claims also cover scenarios involving different organizational identifiers, team associations, and the addition of users to communication channels. The system described in the claims includes memory, processors, and executable instructions for performing operations related to managing invitations and communication channels within the platform.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.