Avaya has patented a method for enhancing multimedia conferences by providing shared cursors controlled by multiple users at different locations. The technology allows for annotations, cursor movements, and control switching based on user stress levels or moods, improving collaboration and mimicking in-person meetings. GlobalData’s report on Avaya gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on Avaya, Intelligent contact centers was a key innovation area identified from patents. Avaya's grant share as of May 2024 was 59%. Grant share is based on the ratio of number of grants to total number of patents.
Method for shared cursor control in multimedia conference
A recently granted patent (Publication Number: US11956290B2) outlines a method and system for enhancing multimedia conferences by providing a shared cursor controlled by multiple users across different communication endpoints and locations. The technology involves recording annotations and cursor movements during the conference, with the ability to change the color of these annotations based on the user. Additionally, the system can detect events related to the stress level or mood of users speaking during the conference, allowing for the automatic switching of cursor control based on these events. If a stress-related event occurs, control of the cursor can be switched to the user experiencing the event, or a second cursor can be added if no switch is required.
Furthermore, the patented method and system include features such as associating a time period for a user to control the cursor after speaking, recording the conference for playback with cursor control details, and detecting group discussion periods for cursor control adjustments. The system can also detect various events like users walking out of the conference room, not paying attention, or displaying specific behaviors related to stress or mood. These events trigger actions such as switching cursor control, removing control from a user, or adding additional cursors to facilitate collaboration in multimedia conferences. The technology aims to improve engagement and interaction in virtual meetings by providing dynamic cursor control based on user behavior and emotional cues during the conference.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
