Fiserv has been granted a patent for a dual mode payment interface device that operates in two modes. The first mode allows access to both a merchant system interface and a customer system interface on a touch display, while the second mode only provides access to one of the interfaces. The device can switch between modes when a communicative connection is detected through a wire. GlobalData’s report on Fiserv gives a 360-degree view of the company including its patenting strategy. Buy the report here.
According to GlobalData’s company profile on Fiserv, Virtual banking assistant was a key innovation area identified from patents. Fiserv's grant share as of September 2023 was 40%. Grant share is based on the ratio of number of grants to total number of patents.
Dual mode payment interface device with touch display

A recently granted patent (Publication Number: US11769124B2) describes a dual mode payment interface device. The device includes a first touch screen display, a memory with computer-readable instructions, and at least one processor. In the first mode of operation, the device provides access to both a merchant system interface and a customer system interface on the touch screen display. In the second mode of operation, it provides access to only one of the interfaces. The device can detect a communicative connection with a second display device when a wire is connected between them, and it switches to the second mode of operation and locks into it until the wire is removed.
The device's processor includes an applications microprocessor that controls both the customer system interface and the merchant system interface. It detects the communicative connection with the second display device. The communicative connection is detected using an event listener. Additionally, the processor includes a secure microprocessor that directly connects to a payment interface, separate from the applications microprocessor.
The customer system interface prompts for payment information, while the merchant system interface prompts for payment total confirmation. In the second mode of operation, the applications microprocessor generates a set of screens for the merchant system interface and transmits them to the second display device via the communicative connection.
The device can establish the communicative connection with the second display device using a peripheral hub. When locked into the second mode of operation, the device displays only the merchant system interface on one screen and only the customer system interface on another screen.
The patent also covers non-transitory computer-readable media with instructions that, when executed by the device's processor, perform the described processes. These processes include providing access to the interfaces, detecting the communicative connection, switching to the second mode of operation, locking into the second mode, and remaining in the second mode until the communicative connection is lost.
Overall, this patent describes a dual mode payment interface device that allows for flexible and secure interactions between a merchant system and a customer system. The device can switch between modes of operation based on a communicative connection with a second display device, providing different interfaces on each screen.
To know more about GlobalData’s detailed insights on Fiserv, buy the report here.
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