RingCentral has been granted a patent for a method using a computer-based neural network model to recognize speech within an audio signal. The method involves determining a command based on the speaker’s audio profile and executing it based on confidence and importance scores. GlobalData’s report on RingCentral gives a 360-degree view of the company including its patenting strategy. Buy the report here.
Smarter leaders trust GlobalData
Access deeper industry intelligence
Experience unmatched clarity with a single platform that combines unique data, AI, and human expertise.
According to GlobalData’s company profile on RingCentral, Intelligent contact centers was a key innovation area identified from patents. RingCentral's grant share as of May 2024 was 40%. Grant share is based on the ratio of number of grants to total number of patents.
Speech recognition based on speaker's profile and command importance
A recently granted patent (Publication Number: US12002464B2) discloses a computer-implemented method for speech recognition within an audio signal. The method involves using a neural network model to separate a speaker's speech from background noise, determining a command from the speech, and assessing the confidence and importance of the command based on the speaker's usage frequency. If certain threshold values are met, the command is executed on the computing device. The patent also includes provisions for reducing background noise, utilizing video and vibration data for speech separation, and prompting the speaker for the audio signal containing the command.
Furthermore, the patent extends to a non-transitory, computer-readable medium storing instructions for implementing the speech recognition method and a system within a computing device for the same purpose. The system comprises a processor and memory storing instructions for separating the speaker's speech, determining the command, assessing confidence and importance scores, and executing the command based on predefined threshold values. Additional features include noise reduction, integration of video and vibration data for speech separation, and prompting the speaker for the audio signal. This patent showcases advancements in speech recognition technology, particularly in enhancing accuracy and efficiency by considering various factors such as speaker behavior and environmental conditions.
To know more about GlobalData’s detailed insights on RingCentral, buy the report here.
Data Insights
From
The gold standard of business intelligence.
Blending expert knowledge with cutting-edge technology, GlobalData’s unrivalled proprietary data will enable you to decode what’s happening in your market. You can make better informed decisions and gain a future-proof advantage over your competitors.
GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.
GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
