Salesforce had 28 patents in big data during Q2 2024. Salesforce Inc filed patents in Q2 2024 related to using AI technology to help users structure story outlines without coding, generating engagement recommendations for group-based communication platforms, organizing data processing with fact and attribute objects, creating models for computational resource consumption, and managing communication process flows with entity segmentation services. GlobalData’s report on Salesforce gives a 360-degree view of the company including its patenting strategy. Buy the report here.

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Salesforce had no grants in big data as a theme in Q2 2024.

Recent Patents

Application: Applied artificial intelligence technology for narrative generation based on explanation communication goals (Patent ID: US20240211697A1)

Salesforce Inc. has filed a patent for a method and system that leverages artificial intelligence (AI) technology to generate narratives from structured data without the need for direct coding by the user. The technology uses composable communication goal statements to help users quickly outline stories using "explanation" communication goals, enabling NLG narrative generation systems to determine relevant content for a narrative story about a dataset. The AI technology ensures that the generated narratives express ideas relevant to the specified explanation communication goal, such as explaining values or changes in values of attributes with respect to entities.

The method involves supplying data parameters to a model that links conditional outcomes and narrative ideas, generating a narrative based on the model, and expressing natural language narrative text that satisfies the communication goal. The model determines which ideas to include in the narrative based on conditions associated with the data parameters, such as identifying drivers and influencers for specified attributes. Additionally, the system includes non-transitory computer-readable media with instructions for performing the AI-driven narrative generation process, mapping data parameters to conditions, and selecting ideas to be expressed in the narrative. Overall, the technology streamlines the process of structuring and generating narratives from structured data using AI and communication goals specified by the user.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.