Diebold Nixdorf. has been granted a patent for a self-service terminal that features a user interface and a sensing device. The terminal can assess a user’s physiological condition and adjust its interface accordingly, enhancing user experience through personalized interaction based on sensed information. GlobalData’s report on Diebold Nixdorf gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on Diebold Nixdorf, Automated Teller Machines (ATM) was a key innovation area identified from patents. Diebold Nixdorf's grant share as of June 2024 was 67%. Grant share is based on the ratio of number of grants to total number of patents.
Adaptive user interface for self-service terminals based on physiology
The patent US12020226B2 describes a self-service terminal designed to enhance user interaction through adaptive technology. The terminal features a user interface that is accessible to users and is equipped with a sensing device capable of gathering information about the user. A control device processes this information to determine the user's physiological condition, which can include various accessibility needs. Based on this assessment, the control device selects an appropriate interface profile from a set of predefined profiles and instructs the terminal to reconfigure its user interface accordingly. This reconfiguration may involve modifying input devices or activating a voice user interface to better accommodate the user's needs.
Additionally, the terminal can generate new interface profiles based on user inputs, allowing for a more personalized experience. The control device is designed to recognize when no profile is assigned to the information and will then determine the physiological condition based solely on the sensed data. The patent also outlines features such as a product scanning device for identifying products and the ability to read documents or biometric information. The system is particularly beneficial for users with specific needs, such as wheelchair users, ensuring that the interface is tailored to enhance accessibility and usability.
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