LTIMindtree has introduced BlueVerse with OGI (organisational general intelligence), an agentic IT service management (ITSM) platform designed to autonomously manage operational issues in enterprise environments.
BlueVerse with OGI is part of BlueVerse Tech Operations, a suite of LTIMindtree’s AI-powered solutions.
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According to LTIMindtree, the new offering marks a shift from reactive incident response to systems that employ predictive, autonomous operational intelligence.
The platform integrates LTIMindtree’s AI ecosystem to deliver real-time observability, business-aligned analytics, and adaptive remediation.
Its AI agents are programmed to detect and resolve incidents independently, aiming to prevent disruptions before they affect business processes.
This approach is intended to connect IT system health directly with business metrics and support continuous service delivery.
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By GlobalDataBlueVerse OGI incorporates a Knowledge Fabric layer that unifies enterprise data and applies domain-specific intelligence for immediate operational insights.
The platform’s autonomous agents handle detection, diagnosis, planning, and remediation workflows without manual intervention.
Business observability features link technology performance to key performance indicators, supporting data-driven decision-making.
The system also includes a Conversational AI Copilot for natural language queries and connectors for integration with existing IT toolchains.
LTIMindtree stated that autonomous agents within BlueVerse operate within defined policy frameworks and provide explainable actions.
These controls are designed to reduce operational risk and support the use of agentic AI in mission-critical environments.
LTIMindtree chief delivery officer Gururaj Deshpande said: “BlueVerse Tech Operations represents a major step forward for us.
“Our new AI-powered platform will help enterprises boost productivity and align IT operations with business goals. This reflects LTIMindtree’s commitment to build innovative, efficient, and future-ready solutions.”
LTIMindtree, a technology consulting and digital solutions company based in India, provides services in business model transformation, and AI-driven growth, supporting operational efficiency and customer experience improvement.
It has more than 86,000 employees in more than 40 countries and is part of the Larsen & Toubro Group.
