ServiceNow’s patent involves a system where a server efficiently retrieves application metadata for web content. The server receives HTTP requests, separates queries for data and metadata, retrieves cache keys from a database, and transmits metadata to the client device. This innovation aims to enhance content delivery. GlobalData’s report on ServiceNow gives a 360-degree view of the company including its patenting strategy. Buy the report here.
Access deeper industry intelligence
Experience unmatched clarity with a single platform that combines unique data, AI, and human expertise.
According to GlobalData’s company profile on ServiceNow, Network traffic analysis was a key innovation area identified from patents. ServiceNow's grant share as of May 2024 was 44%. Grant share is based on the ratio of number of grants to total number of patents.
Efficiently retrieving application metadata for webpages using cache keys
A recently granted patent (Publication Number: US12001503B2) discloses a system that involves a server processor and memory storing instructions for receiving HTTP requests from client devices, separating queries for application data and metadata, retrieving data from databases, transmitting responses, and managing cache keys. The system efficiently handles requests for webpage content by identifying cache keys, retrieving metadata, and transmitting responses to client devices. The patent also covers methods for updating metadata, generating cache keys, and handling user-specific data, enhancing the overall performance and user experience of the system.
Furthermore, the patent includes a method for transmitting HTTP requests for webpage content, separating queries for data and metadata, retrieving information from databases, and rendering webpages using the obtained metadata. The method involves actions such as storing metadata in local caches, receiving and transmitting responses, and generating cache keys using hash functions. By efficiently managing cache keys and metadata, the method ensures quick access to updated information and personalized data for users based on their roles or preferences. Overall, the patent covers a comprehensive system and method for optimizing the retrieval and transmission of webpage content, enhancing user experience and system performance.
To know more about GlobalData’s detailed insights on ServiceNow, buy the report here.
Data Insights
From
The gold standard of business intelligence.
Blending expert knowledge with cutting-edge technology, GlobalData’s unrivalled proprietary data will enable you to decode what’s happening in your market. You can make better informed decisions and gain a future-proof advantage over your competitors.

