Twilio has been granted a patent for a system that publishes events of a telephony application to clients. The system includes a call router and an event router, allowing clients to subscribe to events. A method involves receiving client requests, verifying subscriptions, detecting events, and sending notifications to client devices. GlobalData’s report on Twilio gives a 360-degree view of the company including its patenting strategy. Buy the report here.
According to GlobalData’s company profile on Twilio, Intelligent contact centers was a key innovation area identified from patents. Twilio's grant share as of January 2024 was 67%. Grant share is based on the ratio of number of grants to total number of patents.
Event subscription and notification system for telephony applications

A recently granted patent (Publication Number: US11889027B2) discloses a method and system for managing event subscriptions through a network. The method involves receiving a request from a client device to subscribe to specific event types, generating verification tokens based on encryption keys, and establishing subscriptions based on token matching. An event proxy server detects events and sends notifications to subscribed client devices. The system includes a computing device for subscription management and an event proxy server for event detection and notification delivery.
The method and system outlined in the patent involve the use of verification tokens, encryption keys, and subscription filters to efficiently manage event subscriptions over a network. By matching verification tokens, subscriptions to specific event types are established, allowing the event proxy server to send notifications to subscribed client devices. Additionally, the system includes components such as a computing device for subscription operations and an event proxy server for event detection and notification delivery. This technology aims to streamline the process of subscribing to events and receiving timely notifications, enhancing user experience and efficiency in managing event-related information.
To know more about GlobalData’s detailed insights on Twilio, buy the report here.
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